Waiter

Waiter


Company
Qavali Restaurant
Location
Birmingham
Job Type
Part-time
Salary
£12.21–£12.71 an hour
Posted
4 days ago
Via
via SimplyHired

Job Description
About Qavali

Qavali is one of Birmingham's premium dining destinations, offering exceptional food, outstanding service, and memorable guest experiences in a sophisticated setting. We are looking for passionate hospitality professionals who take pride in delivering first-class service and thrive in a fast-paced, high-quality restaurant environment.

About the Role

We are looking for an enthusiastic and professional individual to join our Front of House team. You will play a key role in ensuring every guest receives exceptional service from the moment they arrive until they leave.

What We're Looking For
• Previous experience working in a premium restaurant is essential.
• A genuine passion for hospitality and delivering outstanding customer service.
• Excellent communication and interpersonal skills.
• A positive, friendly, and professional attitude.
• Ability to remain calm under pressure in a busy restaurant environment.
• Strong attention to detail and high personal presentation standards.
• A team player with a proactive and flexible approach.
• Confidence in upselling food and beverages to enhance the guest experience.

Key Responsibilities
• Deliver exceptional customer service at every stage of the guest journey.
• Build strong product knowledge to confidently recommend food and drinks.
• Ensure tables and service areas are presented to the highest standards.
• Work closely with the kitchen and management team to deliver a seamless service.
• Handle guest enquiries and resolve any issues professionally.
• Maintain excellent hygiene, cleanliness, and health & safety standards.
• Help drive sales through excellent product knowledge and upselling.

What We Offer
• Competitive salary.
• Service charge and tips.
• Staff meals while on duty.
• Career development opportunities within a growing hospitality group.
• Ongoing training and development.
• A supportive and professional working environment.

If you have a passion for premium hospitality and enjoy creating memorable experiences for guests, we'd love to hear from you.

Apply today with your CV and become part of the Qavali team.

Pay: £12.21-£12.71 per hour

Benefits:
• Company pension
• Discounted or free food
• Employee discount

Work Location: In person

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the National Living Wage rate for cleaning staff in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for cleaning staff aged 21 and over is £12.40 per hour from 1 April 2026. Employers must pay this rate for every hour worked including overtime at the same hourly minimum. The rate applies to all cleaning contracts whether permanent, temporary or zero-hours.
Q What right-to-work documents must non-UK cleaning job applicants show in 2026?
As per GOV.UK, employers must complete a right-to-work check before hiring any cleaning staff. Acceptable documents include a UK passport, biometric residence permit or visa share code from the Home Office. Failure to verify documents can result in a £60,000 civil penalty per illegal worker.
Q Do cleaning staff jobs in the UK require formal qualifications or experience in 2026?
As per GOV.UK, no formal education or prior experience is required for most cleaning roles. Employers may request a basic DBS check for roles involving vulnerable adults or children, costing £18 for a standard check. COSHH training must be provided by the employer within the first month of work.
Q How many hours and holiday days are cleaning staff entitled to in the United Kingdom?
As per GOV.UK, full-time cleaning staff are entitled to 5.6 weeks of paid holiday per year based on a 37-hour working week. Workers must receive at least 11 hours rest between shifts and a 20-minute break if working more than 6 hours. Zero-hours contracts still qualify for pro-rated holiday pay.
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