Shift Leader at Insomnia Cookies
Job Description
Lead the fun at Insomnia Cookies as a Shift Leader in our Canadian flagship store near York University! Master customer service, baking, and team leadership in this pivotal role.
As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.
Key Responsibilities:
• Deliver exceptional customer service throughout every guest interaction
• Support store leadership by overseeing daily operations
• Delegate tasks for baking, cashier duties, and cleanliness
• Work closely with the Cookie Crew to foster teamwork
• Maintain a safe and clean environment in adherence to food safety
Requirements:
• Minimum 1 year in a customer service role
• Experience with Point of Sale systems
• Strong communication and people skills
• Friendly, outgoing demeanor suitable for teamwork
• Capable of lifting up to 18kg
Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
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