Concierge/Security Guard

Job Overview

We are seeking an experienced and professional Concierge Security Guard to join our team at a prestigious high-end residential property in Toronto. This role requires a polished, vigilant individual who excels in customer service while maintaining the highest security standards. As the first point of contact for residents and visitors, you will ensure a safe, welcoming environment while upholding strict security protocols.

Job description:

Job Title: Residential Concierge Security Guard
Location: Toronto, Ontario
Job Type: Full-time (Permanent)

Key Responsibilities
• Access Control: Manage entry to the property by verifying credentials, issuing visitor badges, and ensuring only authorized individuals gain access.
• Alarm & Emergency Response: Monitor alarm systems, respond to security breaches, fire alarms, or medical emergencies, and coordinate with emergency services when needed.
• Customer Service: Provide a welcoming and professional atmosphere, assisting residents and guests with inquiries, directions, and concierge-related services.
• Incident Reporting: Document all security incidents, disturbances, or safety concerns in detailed reports for management and law enforcement.
• Security Enforcement: Proactively enforce property rules, deter trespassing, and address suspicious activity with discretion and professionalism.
• Collaboration: Work closely with property management, fellow security personnel, and emergency responders to maintain a secure environment.

Requirements
• Valid Ontario Security License (Mandatory)
• Minimum 1 years of experience in security, preferably in high-end residential or concierge settings.
• Exceptional communication and interpersonal skills – polished, articulate, and professional.
• Strong observational skills with the ability to remain alert and composed in emergencies.
• Proficiency in alarm monitoring systems and emergency response protocols.
• Ability to maintain confidentiality and exercise sound judgment in high-pressure situations.

Why Join Synergy?
• Comprehensive benefits (extended health, dental, vision, wellness programs) after 1 year of employment.
• Free professional training (Use of Force, Non-Violent Crisis Intervention, Mental Health First Aid, etc.).
• Supportive management that values work-life balance and flexible scheduling.
• Employee engagement initiatives promoting diversity, growth, and career development.

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:
• We are all about our people and we show it!
• Competitive pay and comprehensive benefits
• Extended benefits after completion of 1 year of employment
• Provide free training such as Use of force, Non-violent crisis intervention, Mental Health First Aid, Report writing etc.
• Responsive management team
• Accommodate to your flexible schedules
• Continuous coaching and support
• Promote diversity through employee engagement
• Provide growth and development opportunities
• Get paid whenever you need with wages on demand via ZayZoon. No need to wait until payday!

AI Disclosure: Artificial intelligence (AI) is not used to screen, assess or make selection decisions for this position. All applications are reviewed by qualified members of our hiring team and hiring decisions are based on individual qualifications, skills and experience.

Vacancy Status: This job posting is for a currently available position, whether existing or newly created, that has been approved for hire within the organization.

Synergy Protection Group Inc. values diversity and is proud to be an Equal Opportunity Employer. We encourage applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the interview process.

Job Type: Full-time

Pay: $18.00 per hour

Work Location: In person