Shift Leader at Insomnia Cookies
Company
Insomnia-Cookies
Location
Toronto, ON
Job Type
Part-time
Salary
$19 an hour
Posted
19 hours ago
Via
via Learn4Good
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Job Description
Lead the fun at Insomnia Cookies as a Shift Leader in our Canadian flagship store near York University! Master customer service, baking, and team leadership in this pivotal role.
As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.
Key Responsibilities:
• Deliver exceptional customer service throughout every guest interaction
• Support store leadership by overseeing daily operations
• Delegate tasks for baking, cashier duties, and cleanliness
• Work closely with the Cookie Crew to foster teamwork
• Maintain a safe and clean environment in adherence to food safety
Requirements:
• Minimum 1 year in a customer service role
• Experience with Point of Sale systems
• Strong communication and people skills
• Friendly, outgoing demeanor suitable for teamwork
• Capable of lifting up to 18kg
Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
#J-18808-Ljbffr
As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.
Key Responsibilities:
• Deliver exceptional customer service throughout every guest interaction
• Support store leadership by overseeing daily operations
• Delegate tasks for baking, cashier duties, and cleanliness
• Work closely with the Cookie Crew to foster teamwork
• Maintain a safe and clean environment in adherence to food safety
Requirements:
• Minimum 1 year in a customer service role
• Experience with Point of Sale systems
• Strong communication and people skills
• Friendly, outgoing demeanor suitable for teamwork
• Capable of lifting up to 18kg
Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
#J-18808-Ljbffr
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers in Ontario as of 2026?
As per the Employment and Social Development Canada, the minimum wage for restaurant servers in Ontario is CAD 17.20 per hour effective January 1 2026 and tips cannot be used to meet this rate. Overtime pay at 1.5 times the regular rate applies after 44 hours in a work week.
What work permit is required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before starting restaurant employment. The permit must specify the employer and occupation and is valid for up to two years initially.
What experience and education are required to qualify for line cook positions in Canadian restaurants?
As per the Employment and Social Development Canada, line cook applicants need a high school diploma plus at least one year of paid kitchen experience or completion of a 12-month culinary certificate program. No formal certification is mandatory but Red Seal endorsement increases hiring priority.
Which documents are needed to apply for a restaurant job through the Government of Canada Job Bank in 2026?
As per the Employment and Social Development Canada, applicants must upload a resume, proof of SIN, and a valid work permit or Canadian citizenship document when applying via the Job Bank portal. A food handler certificate issued within the last three years is also required for most positions.
