SERVER - RESTAURANT
Company
Andaz Ottawa
Location
Ottawa, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Summary
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant servers in Ontario as of 2026?
As per the Employment and Social Development Canada, the minimum wage for restaurant servers in Ontario is CAD 17.20 per hour effective January 1 2026 and tips cannot be used to meet this rate. Overtime pay at 1.5 times the regular rate applies after 44 hours in a work week.
What work permit is required for international applicants seeking restaurant jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before starting restaurant employment. The permit must specify the employer and occupation and is valid for up to two years initially.
What experience and education are required to qualify for line cook positions in Canadian restaurants?
As per the Employment and Social Development Canada, line cook applicants need a high school diploma plus at least one year of paid kitchen experience or completion of a 12-month culinary certificate program. No formal certification is mandatory but Red Seal endorsement increases hiring priority.
Which documents are needed to apply for a restaurant job through the Government of Canada Job Bank in 2026?
As per the Employment and Social Development Canada, applicants must upload a resume, proof of SIN, and a valid work permit or Canadian citizenship document when applying via the Job Bank portal. A food handler certificate issued within the last three years is also required for most positions.
