Driver - Ottawa
Company
Encore Global
Location
Ottawa, ON
Job Type
Full-time
Posted
29 days ago
Via
via Encore Global
Apply On
Job Description
Position Overview
The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks. This position reports to Manager, Warehouse
Key Job Responsibilities
Driving, Delivery, and Pick-up Asset
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions
• Able to complete a manual and/or electronic log book, based on an assigned region
Customer Service
• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs
Equipment Handling
• Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.
Vehicle Maintenance
• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.
Job Qualifications
• High School Diploma / GED
• Valid Driver’s License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• Ability to use and understand automated routing software
• General competencies skills in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Tech Savvy
Value People
• Communicates Effectively
Hourly Roles
Hourly Pay Range: $20.00 - $26.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Work Environment
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
The Driver is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing orders prior to delivery to verify accuracy, and loading and unloading goods, and pick-up using Encore owned, leased, or rented trucks. This position reports to Manager, Warehouse
Key Job Responsibilities
Driving, Delivery, and Pick-up Asset
• Maintain set routes and schedules as directed by their supervisor to meet customer expectations
• Loading and unloading of vehicles
• Review orders for accuracy during both delivery and pickup to ensure all items are accounted for
• Ensure contents are properly secured inside of truck to prevent breakage or damage to gear
• Obey all applicable traffic laws and drive according to the weather/road conditions
• Able to complete a manual and/or electronic log book, based on an assigned region
Customer Service
• Provide superior customer service and strive to exceed the needs and expectations of both internal and external customers
• Maintain a positive relationship with all clients through effective communication and interaction
• Assist with dispatching (as needed), which includes planning routes, making driver assignments, coordinating with venues and branch personnel and arranging for 3rd party transportation to support regional needs
Equipment Handling
• Assist warehouse team with other responsibilities to include: pulling, receiving, and transportation of equipment.
• Participate in annual physical inventory process.
• Perform quality control and equipment staging in warehouse as directed.
• Ensure all equipment is picked up and/or delivered on site.
Vehicle Maintenance
• Works with the dispatcher or warehouse supervisors to ensure vehicles are well maintained through scheduled service appointments as required.
• Maintain good general overall appearance of the vehicles and ensure all vehicles are kept clean and free of debris.
• Perform daily inspection on vehicle prior to route and ensure Driver Vehicle Inspection logs are performed before each trip.
• Maintain and replenish all vehicle fluids as needed – e.g. wiper fluid, DEF, etc.
• Identify mechanical maintenance needs as they occur.
• Report any vehicle damages or traffic violations to immediate supervisor in a timely manner.
Job Qualifications
• High School Diploma / GED
• Valid Driver’s License minimum of 2 years driving experience
• Clean driving record
• Basic Computer Skills
• Exceptional customer service skills
• General knowledge of vehicle inspection and maintenance
• General understanding of proper load securement
• Proficient using GPS and other routing systems
• Ability to drive or sit for long hours at a time
• Good communication skills with internal and external customers
• High degree of team work with customers, peers, and managers
• Ability to use and understand automated routing software
• General competencies skills in smartphone use
• Serve as a brand advocate and ambassador in every interaction
• Ability to maneuver vehicle in heavy city traffic conditions
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Instills Trust
• Safety Conscious
Drive Results
• Action Oriented
See The Big Picture
• Tech Savvy
Value People
• Communicates Effectively
Hourly Roles
Hourly Pay Range: $20.00 - $26.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Work Environment
Warehouse
Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by ENCORE based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the median hourly wage for licensed plumbers in Canada as of 2026?
According to Employment and Social Development Canada, the median hourly wage for plumbers in Canada is CAD 36.50 as of January 2026, with entry-level rates starting at CAD 28.75 per hour in most provinces. Overtime applies after 44 hours per week at 1.5 times the regular rate in Ontario and similar rules in other provinces. These figures exclude union premiums which can add CAD 5-8 per hour.
What work permit is required for foreign plumbers to work legally in Canada in 2026?
Immigration, Refugees and Citizenship Canada requires foreign plumbers to obtain a work permit under the Temporary Foreign Worker Program, with a valid Labour Market Impact Assessment from Service Canada dated no older than 6 months. Applicants must also hold a valid Red Seal endorsement or provincial certificate and apply through the IRCC portal before arrival. Processing takes 8-12 weeks as of 2026.
What certification is needed to qualify as a plumber in Canada in 2026?
Employment and Social Development Canada states that plumbers must complete a 4-5 year apprenticeship program with 7200 hours of on-the-job training plus 720 hours of technical training, followed by the Red Seal exam. Provincial trade certification from bodies like Skilled Trades Ontario is mandatory before independent work. No experience exemptions apply after 2025 regulatory updates.
Which documents are required when applying for plumber jobs through the federal Job Bank in 2026?
Service Canada requires a valid Social Insurance Number, Red Seal certificate or provincial licence, and a completed Job Bank profile with proof of Canadian work experience or apprenticeship records. Foreign applicants must upload their work permit approval and language test results showing CLB level 7 or higher. Applications without these documents are rejected within 5 business days.
