Control Centre Operator (Dispatch)

Control Centre Operator (Dispatch)


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed

Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $19.00 per hour

Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the median hourly wage for licensed plumbers in Canada as of 2026?
According to Employment and Social Development Canada, the median hourly wage for plumbers in Canada is CAD 36.50 as of January 2026, with entry-level rates starting at CAD 28.75 per hour in most provinces. Overtime applies after 44 hours per week at 1.5 times the regular rate in Ontario and similar rules in other provinces. These figures exclude union premiums which can add CAD 5-8 per hour.
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Immigration, Refugees and Citizenship Canada requires foreign plumbers to obtain a work permit under the Temporary Foreign Worker Program, with a valid Labour Market Impact Assessment from Service Canada dated no older than 6 months. Applicants must also hold a valid Red Seal endorsement or provincial certificate and apply through the IRCC portal before arrival. Processing takes 8-12 weeks as of 2026.
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Employment and Social Development Canada states that plumbers must complete a 4-5 year apprenticeship program with 7200 hours of on-the-job training plus 720 hours of technical training, followed by the Red Seal exam. Provincial trade certification from bodies like Skilled Trades Ontario is mandatory before independent work. No experience exemptions apply after 2025 regulatory updates.
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Service Canada requires a valid Social Insurance Number, Red Seal certificate or provincial licence, and a completed Job Bank profile with proof of Canadian work experience or apprenticeship records. Foreign applicants must upload their work permit approval and language test results showing CLB level 7 or higher. Applications without these documents are rejected within 5 business days.
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