Shift Leader at Insomnia Cookies

Shift Leader at Insomnia Cookies


Company
Insomnia-Cookies
Location
Toronto, ON
Job Type
Part-time
Salary
$19 an hour
Posted
19 hours ago
Via
via Learn4Good
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Job Description
Lead the fun at Insomnia Cookies as a Shift Leader in our Canadian flagship store near York University! Master customer service, baking, and team leadership in this pivotal role.

As a Shift Leader, you'll orchestrate a productive bakery shift, balancing hands-on tasks with motivating your Cookie Crew. With a strong focus on customer experience, you’ll ensure exceptional service and product quality. Your leadership will help maintain operations, enhance team accountability, and train new members.

Key Responsibilities:

• Deliver exceptional customer service throughout every guest interaction

• Support store leadership by overseeing daily operations

• Delegate tasks for baking, cashier duties, and cleanliness

• Work closely with the Cookie Crew to foster teamwork

• Maintain a safe and clean environment in adherence to food safety

Requirements:

• Minimum 1 year in a customer service role

• Experience with Point of Sale systems

• Strong communication and people skills

• Friendly, outgoing demeanor suitable for teamwork

• Capable of lifting up to 18kg

Embrace leadership, customer service, and baking in this exciting role at Insomnia Cookies!
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Frequently Asked Questions

Quick answers about Packing Jobs

Q What is the minimum wage for packing jobs in Ontario as of 2026?
The Ontario Ministry of Labour sets the general minimum wage at $18.15 per hour effective January 1 2026 for all packing and warehouse roles. Overtime at 1.5 times the rate applies after 44 hours per week with no exceptions for entry-level packers.
Q Do international applicants need a work permit for packing jobs in Canada in 2026?
Yes, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any packing position. Employers must obtain a Labour Market Impact Assessment confirming no Canadian worker is available with processing fees of $1,000 paid to Employment and Social Development Canada.
Q What education and experience are required for packing jobs in Canada?
No formal education beyond high school completion is mandated for packing roles according to the National Occupational Classification 75101. Employers accept zero to six months of warehouse experience with mandatory WHMIS and forklift certification completed within the first 30 days of hire.
Q What documents are needed to apply for packing jobs through Service Canada in 2026?
Applicants must submit a SIN card, valid government photo ID, and a completed Record of Employment from prior roles via the Service Canada portal. Online applications through the Job Bank require uploading these documents plus a two-year address history before any interview scheduling.
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