Driver Services & Operations Administrator
Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed
Apply On
Job Description
Driver Services & Operations Administrator
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for packing jobs in Ontario as of 2026?
The Ontario Ministry of Labour sets the general minimum wage at $18.15 per hour effective January 1 2026 for all packing and warehouse roles. Overtime at 1.5 times the rate applies after 44 hours per week with no exceptions for entry-level packers.
Do international applicants need a work permit for packing jobs in Canada in 2026?
Yes, foreign nationals require a valid work permit under the Temporary Foreign Worker Program before starting any packing position. Employers must obtain a Labour Market Impact Assessment confirming no Canadian worker is available with processing fees of $1,000 paid to Employment and Social Development Canada.
What education and experience are required for packing jobs in Canada?
No formal education beyond high school completion is mandated for packing roles according to the National Occupational Classification 75101. Employers accept zero to six months of warehouse experience with mandatory WHMIS and forklift certification completed within the first 30 days of hire.
What documents are needed to apply for packing jobs through Service Canada in 2026?
Applicants must submit a SIN card, valid government photo ID, and a completed Record of Employment from prior roles via the Service Canada portal. Online applications through the Job Bank require uploading these documents plus a two-year address history before any interview scheduling.
