Security Team Lead - Use of Force
Company
Horizonor
Location
Ottawa, ON
Job Type
Full-time and Part-time
Salary
$27.96 an hour
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Team Lead serves as the on-shift lead for a team of Security Guards at assigned facilities in Ottawa. This is a working leadership role, you will carry out full guard duties while also providing day-to-day direction, mentorship, and operational oversight to your team. Lead Hands are key to maintaining service continuity, professional standards, and a consistent security presence across rotating 12-hour shifts including statutory holidays.
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Key Responsibilities
• Lead shift operations and serve as the primary point of contact for on-duty guards
• Perform all Security Guard duties including patrol, access control, and incident response
• Apply Use of Force and arrest procedures in accordance with the Criminal Code when necessary
• Provide real-time guidance and support to guards during complex or escalating situations
• Monitor compliance with post orders, uniforms, and conduct standards
• Coordinate response to alarms, emergencies, and special events
• Communicate operational updates to Supervisors and relieve shift personnel appropriately
• Review and sign off on incident reports and shift logs
• Assist with onboarding and site orientation of new staff
• Ensure at least one bilingual (English/French) officer is on duty at all times
• Support screening operations at designated facilities using X-ray and metal detection equipment
Qualifications & Requirements
• Valid Ontario Security Guard licence (PSISA)
• Current Use of Force certification
• Minimum 2–3 years progressive security experience; prior lead or senior guard experience preferred
• High school diploma or equivalent; post-secondary in Police Foundations or Law & Security preferred
• Valid Standard First Aid + CPR-C + AED + Naloxone certification
• NVCI certification (Non-Violent Crisis Intervention)
• Ability to obtain a Police Records Check — Judicial Matters
• Ability to obtain Government of Canada Reliability Status clearance
• Bilingualism (English/French) strongly preferred
• AODA, Cultural Sensitivity, and Mental Health Awareness training
• Smart Serve certification (asset)
• Strong written and verbal communication skills; able to complete detailed incident documentation
• Competency with MS Office (Outlook, Word, Excel) and CCTV systems
• Demonstrated ability to remain calm and decisive under pressure
Pay: From $27.96 per hour
Work Location: In person
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly wage for security guards working in federally regulated industries in Canada during 2026?
Employment and Social Development Canada sets the federal minimum wage at $18.75 per hour as of January 1 2026 for security guards in sectors like airports and ports. Overtime pay is required at 1.5 times the rate after 8 hours per day or 40 hours per week. Security guards must receive this rate regardless of contract type.
Do international applicants need a specific work permit to apply for security guard positions in Canada in 2026?
Immigration Refugees and Citizenship Canada requires a valid work permit under the Temporary Foreign Worker Program for non-residents seeking security guard jobs. Applicants must have a job offer from a licensed employer and an LMIA approval dated after March 2026. Processing takes 4 to 8 weeks with fees of $155 CAD.
What education and licensing are required to qualify for security guard jobs in Canada starting 2026?
Employment and Social Development Canada states applicants need a high school diploma or equivalent plus completion of a 40-hour approved security guard training course. A valid provincial security license issued after a criminal record check is mandatory in all provinces. No prior experience is required for entry-level roles.
Which documents are needed to apply for a security guard position through Service Canada in 2026?
Service Canada requires a completed application form a valid government-issued photo ID a security license and proof of training certification dated within the last 12 months. Applicants must also submit a recent criminal record check from the RCMP dated no older than 3 months. Digital uploads are accepted via the Job Bank portal.
