Operations Administrator and Reception

Operations Administrator and Reception


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Salary
$18.00–$18.50 an hour
Posted
1 day ago
Via
via Indeed

Job Description
Ultimate Security Services Inc is currently hiring an Security Operations Office Administrator and Reception.

The Security Operations Office Administrator will be the main point of contact for all visitors to Head Office. This position will report directly to the Director of Operations. They will provide Dispatch communication with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions.

Duties include but not limited:
• Answer the door, phones, texts and Emails.
• Effectively communicate with clients.
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Maintain various logs.
• Direct backup support as necessary.
• Inform Management of all incidents.
• Conduct security uniform and equipment audits.
• Maintain key control, lost and found and emergency contact lists.
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
• Perform other duties as assigned

Must Have:
• Previous Security Operations or Office Administration experience.
• Shift flexibility.
• Experience with a Security firm or as a Security Guard in Ontario would be an asset.
• Ability to learn and adapt to new systems or procedures.
• Ability to schedule and cover open shifts.
• Proficient in Microsoft Office and be comfortable with technologically.
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $18.00-$18.50 per hour

Experience:
• Security Operations/Office Administration: 1 year (preferred)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Are you able to work day shift Mon to Friday (required)
• Ontario Security Guard Licence (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Can you work weekends if required (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly wage for security guards working in federally regulated industries in Canada during 2026?
Employment and Social Development Canada sets the federal minimum wage at $18.75 per hour as of January 1 2026 for security guards in sectors like airports and ports. Overtime pay is required at 1.5 times the rate after 8 hours per day or 40 hours per week. Security guards must receive this rate regardless of contract type.
Q Do international applicants need a specific work permit to apply for security guard positions in Canada in 2026?
Immigration Refugees and Citizenship Canada requires a valid work permit under the Temporary Foreign Worker Program for non-residents seeking security guard jobs. Applicants must have a job offer from a licensed employer and an LMIA approval dated after March 2026. Processing takes 4 to 8 weeks with fees of $155 CAD.
Q What education and licensing are required to qualify for security guard jobs in Canada starting 2026?
Employment and Social Development Canada states applicants need a high school diploma or equivalent plus completion of a 40-hour approved security guard training course. A valid provincial security license issued after a criminal record check is mandatory in all provinces. No prior experience is required for entry-level roles.
Q Which documents are needed to apply for a security guard position through Service Canada in 2026?
Service Canada requires a completed application form a valid government-issued photo ID a security license and proof of training certification dated within the last 12 months. Applicants must also submit a recent criminal record check from the RCMP dated no older than 3 months. Digital uploads are accepted via the Job Bank portal.
View all 8 FAQs