Driver Services & Operations Administrator

Driver Services & Operations Administrator


Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed

Job Description
Driver Services & Operations Administrator

We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.

What You Will Do

Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.

Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.

Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.

Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.

Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.

Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.

What We’re Looking For

Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.

Key Traits

Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.

Work Environment

Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.

Schedule & Benefits
β€’ Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
β€’ Parking available on site
β€’ Shared benefit package available after 3 months of employment
β€’ Hourly wage: starting at $21.00+, depending on qualifications and experience

Job Types: Full-time, Permanent

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:
β€’ Casual dress
β€’ Dental care
β€’ Disability insurance
β€’ On-site parking
β€’ Vision care

Work Location: In person

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What is the minimum hourly wage for security guards working in federally regulated industries in Canada during 2026?
Employment and Social Development Canada sets the federal minimum wage at $18.75 per hour as of January 1 2026 for security guards in sectors like airports and ports. Overtime pay is required at 1.5 times the rate after 8 hours per day or 40 hours per week. Security guards must receive this rate regardless of contract type.
Q Do international applicants need a specific work permit to apply for security guard positions in Canada in 2026?
Immigration Refugees and Citizenship Canada requires a valid work permit under the Temporary Foreign Worker Program for non-residents seeking security guard jobs. Applicants must have a job offer from a licensed employer and an LMIA approval dated after March 2026. Processing takes 4 to 8 weeks with fees of $155 CAD.
Q What education and licensing are required to qualify for security guard jobs in Canada starting 2026?
Employment and Social Development Canada states applicants need a high school diploma or equivalent plus completion of a 40-hour approved security guard training course. A valid provincial security license issued after a criminal record check is mandatory in all provinces. No prior experience is required for entry-level roles.
Q Which documents are needed to apply for a security guard position through Service Canada in 2026?
Service Canada requires a completed application form a valid government-issued photo ID a security license and proof of training certification dated within the last 12 months. Applicants must also submit a recent criminal record check from the RCMP dated no older than 3 months. Digital uploads are accepted via the Job Bank portal.
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