Control Centre Operator (Dispatch)

Control Centre Operator (Dispatch)


Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed

Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.

Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.

Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience

Job Type: Full-time

Pay: $19.00 per hour

Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)

Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)

Work Location: In person

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the federal minimum wage for interprovincial truck driver jobs in Canada as of 2026?
As per Employment and Social Development Canada, the minimum wage for drivers in federally regulated sectors is $18.50 per hour effective January 1 2026. Overtime pay at 1.5 times the rate applies after 8 hours daily or 40 hours weekly under the Canada Labour Code. This rate covers interprovincial trucking operations across provinces.
Q How many hours can a commercial driver legally work per week in Canada before mandatory rest in 2026?
As per Transport Canada, commercial drivers may work a maximum of 70 hours in any 7 consecutive days under the Commercial Vehicle Drivers Hours of Service Regulations. Drivers must take 10 hours of off-duty time including 8 consecutive hours in a sleeper berth or rest facility. Electronic logging devices must record all cycles starting April 2026.
Q What Class of licence and medical certificate are required to apply for long-haul driver jobs in Canada?
As per provincial ministries of transportation, applicants need a valid Class 1 licence with air brake endorsement and a current medical certificate renewed every 5 years for drivers under age 65. A clean driving abstract from the last 3 years and completion of the mandatory entry-level training program are also required before hiring.
Q Which documents are needed to apply for a work permit as a foreign truck driver in Canada for 2026?
As per Immigration Refugees and Citizenship Canada, foreign drivers require a valid job offer from a Canadian employer, an LMIA or exemption proof, a valid Class 1 licence from their home country, and a medical exam completed within the last 12 months. Applications must be submitted online with proof of ties to the home country by December 2026 deadlines.
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