Driver Services & Operations Administrator
Company
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed
Apply On
Job Description
Driver Services & Operations Administrator
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
Frequently Asked Questions
Quick answers about Driver Jobs
What is the federal minimum wage for interprovincial truck driver jobs in Canada as of 2026?
As per Employment and Social Development Canada, the minimum wage for drivers in federally regulated sectors is $18.50 per hour effective January 1 2026. Overtime pay at 1.5 times the rate applies after 8 hours daily or 40 hours weekly under the Canada Labour Code. This rate covers interprovincial trucking operations across provinces.
How many hours can a commercial driver legally work per week in Canada before mandatory rest in 2026?
As per Transport Canada, commercial drivers may work a maximum of 70 hours in any 7 consecutive days under the Commercial Vehicle Drivers Hours of Service Regulations. Drivers must take 10 hours of off-duty time including 8 consecutive hours in a sleeper berth or rest facility. Electronic logging devices must record all cycles starting April 2026.
What Class of licence and medical certificate are required to apply for long-haul driver jobs in Canada?
As per provincial ministries of transportation, applicants need a valid Class 1 licence with air brake endorsement and a current medical certificate renewed every 5 years for drivers under age 65. A clean driving abstract from the last 3 years and completion of the mandatory entry-level training program are also required before hiring.
Which documents are needed to apply for a work permit as a foreign truck driver in Canada for 2026?
As per Immigration Refugees and Citizenship Canada, foreign drivers require a valid job offer from a Canadian employer, an LMIA or exemption proof, a valid Class 1 licence from their home country, and a medical exam completed within the last 12 months. Applications must be submitted online with proof of ties to the home country by December 2026 deadlines.
