Control Centre Operator (Dispatch)
Company
Ultimate Security Services
Location
Toronto, ON
Job Type
Full-time
Posted
1 hour ago
Via
via Indeed
Apply On
Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.
Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience
Job Type: Full-time
Pay: $19.00 per hour
Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)
Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)
Work Location: In person
Duties include but not limited:
• Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
• Answer phones and Emails
• Direct backup support as necessary
• Inform management of major incidents
• Maintain the Camera Surveillance System
• Conduct security equipment audits
• Maintain key control, lost and found and emergency contact lists
• Perform other duties as assigned
• Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
Must Have:
• A valid Ontario Security Guard License an asset
• A Security Diploma or equivalent is preferred
• Shift flexibility is preferred.
• 2 years experience with a Security firm or as a Security Guard in Ontario.
• A minimum of 1 year Security Dispatch/Operations or scheduling experience.
• Ability to schedule and cover open shifts
• Proficient in Microsoft Office
• Proficient with emails, texts and answering phones.
• Knowledge of Trespass to Property Act an asset
• The ability to function proficiently in a fast-paced and multi-tasking environment
• A strong customer service focus, able to work under pressure and excellent interpersonal skills
• Excellent communication skills, oral and written
• Customer Service experience
Job Type: Full-time
Pay: $19.00 per hour
Experience:
• Ontario Security Guard: 1 year (required)
• Dispatching/Operations/Scheduling: 1 year (required)
Licence/Certification:
• Do you own a working vehicle (preferred)
• Are you looking for Full Time (preferred)
• Work Permit (preferred)
• Study Permit (preferred)
• Ontario Security Guard Licence (preferred)
• Are you able to work weekends? (preferred)
• Are you able to work overnights Mon to Fri, 10:45pm to 7am (preferred)
• Are you able to work afternoons Mon to Fri 2:45pm to 11pm (preferred)
Work Location: In person
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for cleaning staff jobs in Canada in 2026?
As per the Government of Canada, the federal minimum wage for cleaning staff in federally regulated workplaces is $17.75 per hour effective January 1, 2026. Ontario sets the provincial rate at $17.20 per hour from October 1, 2025, requiring time-and-a-half pay after 44 hours weekly. Employers must pay this rate to all cleaning staff including part-time and contract workers without exception.
What work permit is required for international applicants seeking cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before April 2026. Cleaning staff positions qualify under NOC code 65310 with processing times of 8 weeks for online applications. Permits are issued for up to 2 years and require proof of $15,000 in settlement funds.
What education and experience are required to qualify for cleaning staff jobs in Canada?
As per the Government of Canada, no formal education is mandated for cleaning staff roles but applicants must demonstrate 6 months of paid cleaning experience within the last 2 years. High school completion or equivalent is preferred by 65% of employers in 2026 federal job bank listings. WHMIS certification completed within the prior 12 months is mandatory for chemical handling tasks.
What documents are needed to apply for cleaning staff jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a SIN card, updated resume, and two government-issued photo IDs when applying via the Job Bank portal by March 2026. A valid police record check dated within 6 months and proof of COVID-19 vaccination status are required for hospital and school cleaning contracts. Applications without these documents are rejected within 5 business days.
