Operations Supervisor (Process Assistant), Outbound - Day Shift

Operations Supervisor (Process Assistant), Outbound - Day Shift


Company
Amazon
Location
Dandenong South, Victoria, Australia
Job Type
Full-time
Posted
4 days ago
Via
via LinkedIn
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Job Description
DescriptionWe’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong on a Wednesday to Saturday day shift.The Process Assistant will support the Area Manager, and will hold responsibilities specific to receive, stow, pick, pack or ship.Key Job Responsibilities Support and work in other departments as required, Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, Providing coverage for Area Managers, Providing policy follow-up, attendance tracking (duties do not extend to discipline), Tracking and reporting of ATS/labor hours, Assisting the floor as an associate resource, training associates and verifying SOP compliance, Ensuring successful area performance, through tracking, reporting and feedback of associate performance, Participating in Operational Excellence initiatives in some capacity, Fully understanding workflow and daily production goals, Assisting in keeping work area clean and organised, Identifying and addressing safety hazards within the work area, Coaching associates to work safely at all times Referring all job injuries immediately to area manager.Basic Qualifications Previous experience leading teams Experience working within a similar field (manufacturing/distribution/warehousing/large retail) Excellent written and verbal communication and interpersonal skills to coach, train and assist team members Availability to work 38 hours+/week, and overtime as required Experience working with computers and Microsoft Office (Outlook, Word, Excel)Preferred Qualifications Leadership experience directly managing others Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation Experience with performance metrics and lean process improvementAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Commercial Services Pty LtdJob ID: A10393589

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the minimum hourly rate for casual waitstaff in Australian restaurants under the Hospitality Award from 1 July 2026?
The Fair Work Ombudsman sets the minimum rate for Food and Beverage Attendant Grade 2 at AU$25.75 per hour from 1 July 2026 under the Hospitality Industry (General) Award 2020. Casual employees receive an additional 25% loading, resulting in AU$32.19 per hour. Penalty rates of 150% apply for work after 10pm on weekdays.
Q How many ordinary hours per week can restaurant workers be rostered without overtime under Australian awards in 2026?
The Fair Work Ombudsman states that full-time restaurant employees are rostered for 38 ordinary hours per week averaged over a 4-week cycle under the Hospitality Industry (General) Award 2020. Any hours beyond 10 in a single day attract 150% overtime rates from 1 July 2026. Annual leave accrues at 4 weeks per year for full-time staff.
Q What visa allows international applicants to work as chefs in Australian restaurants without employer sponsorship in 2026?
Home Affairs permits Working Holiday visa (subclass 417) holders aged 18-35 to work in restaurants for up to 12 months with a 6-month limit per employer as of 2026. No formal sponsorship is required but a valid Tax File Number must be obtained within 28 days of starting work. The visa allows 88 days of specified work in regional areas for a second-year extension.
Q Do restaurant kitchen hands in Australia need formal qualifications or a licence in 2026?
The Fair Work Ombudsman confirms no formal qualification is mandatory for kitchen hand roles under the Hospitality Award, though a Certificate II in Kitchen Operations is common. Food safety supervisor certification is required if handling high-risk foods, costing AU$150-250 and valid for 5 years. RSA certification is mandatory only for staff serving alcohol.
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