Housekeeping Supervisor

Housekeeping Supervisor


Company
Accor
Location
Sydney, New South Wales, Australia
Job Type
Full-time
Posted
27 days ago
Via
via LinkedIn
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Job Description
Company DescriptionDiscover Sofitel Sydney Wentworth – Where Heritage Meets Modern LuxurySofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.Job DescriptionAre you organised, proactive, and passionate about delivering a flawless guest experience? We’re looking for a Housekeeping Supervisor to lead our team.What You’ll DoPlan and organise cleaning schedules to keep things running smoothlyLead team briefings and prepare daily work listsMake sure all housekeeping staff arrive on time and are ready to workKeep the team updated on room status changesHelp manage staff reviews, supplies, and equipmentInspect guest rooms, public areas, and staff areas dailyEnsure rooms and amenities meet high standardsCheck rooms and hallways, fix any issues, and release rooms to Front OfficeManage stock, lost property, and guest enquiriesFollow instructions from the Executive Housekeeper and report any issuesKeep storage areas stocked and organisedAssist with other housekeeping tasks as neededQualificationsExperience in a housekeeping roleStrong organisational and leadership skillsDetail-oriented with a commitment to high standardsExcellent communication and team management abilitiesProfessional, proactive, and guest-focused mindsetAdditional InformationWhy Join Sofitel Sydney Wentworth?We Value Our People And OfferGlobal discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwideGenerous leave entitlements, including birthday leave and up to 12 weeks parental leave30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth BarCareer development opportunities within a globally recognised luxury hospitality brandOngoing learning and development, working alongside industry leadersOnsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parkingA complimentary hotel stay package to celebrate your work anniversaryFree 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!Our commitment to Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full working rights in Australia are required for this role.

Frequently Asked Questions

Quick answers about Restaurant Jobs

Q What is the minimum hourly rate for casual waitstaff in Australian restaurants under the Hospitality Award from 1 July 2026?
The Fair Work Ombudsman sets the minimum rate for Food and Beverage Attendant Grade 2 at AU$25.75 per hour from 1 July 2026 under the Hospitality Industry (General) Award 2020. Casual employees receive an additional 25% loading, resulting in AU$32.19 per hour. Penalty rates of 150% apply for work after 10pm on weekdays.
Q How many ordinary hours per week can restaurant workers be rostered without overtime under Australian awards in 2026?
The Fair Work Ombudsman states that full-time restaurant employees are rostered for 38 ordinary hours per week averaged over a 4-week cycle under the Hospitality Industry (General) Award 2020. Any hours beyond 10 in a single day attract 150% overtime rates from 1 July 2026. Annual leave accrues at 4 weeks per year for full-time staff.
Q What visa allows international applicants to work as chefs in Australian restaurants without employer sponsorship in 2026?
Home Affairs permits Working Holiday visa (subclass 417) holders aged 18-35 to work in restaurants for up to 12 months with a 6-month limit per employer as of 2026. No formal sponsorship is required but a valid Tax File Number must be obtained within 28 days of starting work. The visa allows 88 days of specified work in regional areas for a second-year extension.
Q Do restaurant kitchen hands in Australia need formal qualifications or a licence in 2026?
The Fair Work Ombudsman confirms no formal qualification is mandatory for kitchen hand roles under the Hospitality Award, though a Certificate II in Kitchen Operations is common. Food safety supervisor certification is required if handling high-risk foods, costing AU$150-250 and valid for 5 years. RSA certification is mandatory only for staff serving alcohol.
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