Data Center Operation Technician
Company
Amazon Web Services (AWS)
Location
Melbourne, Victoria, Australia
Job Type
Full-time
Posted
5 days ago
Via
via LinkedIn
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Job Description
DescriptionAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.The Infrastructure Operations team is seeking Data Centre Technicians to join our expanding team. As a Data Centre Technician, you'll troubleshoot and resolve a range of infrastructure issues including server hardware, fiber, networking, and related problems.To be eligible for this role you will need to hold or be able to obtain an Australian Government Security Vetting Agency clearance. See link for specific details of suitability (https://www.agsva.gov.au/applicants/eligibility-and-suitability).If you enjoy applying IT principles like computer architecture and the OSI (Open Systems Interconnection) model to solve complex problems, we'd like to meet you. Your work will help maintain one of the world's largest information system infrastructures.Key job responsibilitiesThis role involves physical data centre activities including capacity planning and tracking, rack deployment, cabling, hardware and software troubleshooting, and decommissioning.You'll maintain system reliability by prioritising and resolving trouble tickets efficiently, serve as the escalation point and technical troubleshooter for all systems issues, and deep dive into Linux server problems.You'll meet 24x7 on-call requirements during shift rotations, install and configure racks per internal SLAs, triage and resolve trouble tickets for all regional devices, and serve as a technical point of contact for high severity issues.This position requires the ability to lift and rack equipment up to 20 kg, work in cramped spaces or elevated locations following health and safety guidelines.Basic Qualifications Valid and active driver's license Experience with computer hardware troubleshooting and repair Ability to cover 24x7 shift rotationPreferred Qualifications Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies Knowledge of Linux/Unix AdministrationAcknowledgement Of CountryIn the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE StatementAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Company - Amazon Corporate Services Pty LtdJob ID: A3193646
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum hourly rate for security guards including night shift penalties in Australia from July 2026?
As per the Fair Work Ombudsman, the minimum rate for Security Guard Jobs in Australia is AU$26.80 per hour from 1 July 2026 under the Security Services Award 2020. Night shift penalties add 15% loading to reach AU$30.82 per hour for shifts between 6pm and 6am. All rates are paid weekly with overtime at 1.5 times after 38 ordinary hours.
Which visa allows international applicants to work as security guards in Australia in 2026?
As per the Department of Home Affairs, international applicants need a Temporary Skill Shortage visa (subclass 482) sponsored by an approved employer for Security Guard Jobs. The visa requires a skills assessment and English proficiency test results no older than three years. Processing takes 30 to 90 days with a maximum stay of four years.
What licence and training are mandatory to start security guard work in Australia in 2026?
As per the Fair Work Ombudsman, applicants must hold a current state-issued security licence and complete Certificate II in Security Operations before starting Security Guard Jobs. The licence costs AU$450 and requires a national police check plus 100 hours of training. Licences must be renewed every three years with ongoing first aid certification.
How many ordinary hours and annual leave apply to full-time security guards in Australia in 2026?
As per the Fair Work Ombudsman, full-time security guards work 38 ordinary hours per week with four weeks of paid annual leave accruing each year. Shift workers receive an extra week of leave when rostered on weekends or public holidays. Personal leave totals 10 days per year paid at the base rate of AU$26.80 per hour.
