Housekeeping Supervisor

Housekeeping Supervisor


Company
Accor
Location
Sydney, New South Wales, Australia
Job Type
Full-time
Posted
27 days ago
Via
via LinkedIn
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Job Description
Company DescriptionDiscover Sofitel Sydney Wentworth – Where Heritage Meets Modern LuxurySofitel Sydney Wentworth, Sydney’s first international five-star hotel, is an icon of Australian hospitality and a landmark of culture and creativity in the heart of the city. The hotel holds a special place in Sydney’s story, with a rich heritage that continues to shape its character and reputation both locally and internationally. Guided by Sofitel’s signature French elegance and the vibrant energy that surrounds it, the experience feels refined and distinctly Sydney.Featuring 436 beautifully redesigned rooms and suites, Club Millésime – the hotel’s exclusive executive lounge – and 14 versatile event spaces including one of Sydney’s largest ballrooms, the hotel offers an exceptional setting for both grand occasions and thoughtfully curated stays. Dining is led by a collection of award-winning venues including Tilda, Bar Tilda, Delta Rue and Wentworth Bar, each reflecting Sydney’s evolving culinary scene. As part of the globally recognised Sofitel brand, we celebrate craftsmanship, attention to detail and heartfelt luxury service, bringing passion and pride to every guest experience while fostering a culture of excellence, creativity and individuality for our team.Job DescriptionAre you organised, proactive, and passionate about delivering a flawless guest experience? We’re looking for a Housekeeping Supervisor to lead our team.What You’ll DoPlan and organise cleaning schedules to keep things running smoothlyLead team briefings and prepare daily work listsMake sure all housekeeping staff arrive on time and are ready to workKeep the team updated on room status changesHelp manage staff reviews, supplies, and equipmentInspect guest rooms, public areas, and staff areas dailyEnsure rooms and amenities meet high standardsCheck rooms and hallways, fix any issues, and release rooms to Front OfficeManage stock, lost property, and guest enquiriesFollow instructions from the Executive Housekeeper and report any issuesKeep storage areas stocked and organisedAssist with other housekeeping tasks as neededQualificationsExperience in a housekeeping roleStrong organisational and leadership skillsDetail-oriented with a commitment to high standardsExcellent communication and team management abilitiesProfessional, proactive, and guest-focused mindsetAdditional InformationWhy Join Sofitel Sydney Wentworth?We Value Our People And OfferGlobal discounts on accommodation, dining, bars and more across 100+ Accor hotels and partner venues worldwideGenerous leave entitlements, including birthday leave and up to 12 weeks parental leave30% team member dining discount across our signature venues: Tilda, Bar Tilda, Delta Rue and Wentworth BarCareer development opportunities within a globally recognised luxury hospitality brandOngoing learning and development, working alongside industry leadersOnsite perks including laundered uniforms, complimentary dry cleaning, $2 barista-made coffee, a $5 staff lunch buffet, and discounted city parkingA complimentary hotel stay package to celebrate your work anniversaryFree 24/7 access to our Employee Assistance Program for confidential wellbeing support If you’re passionate about hospitality, service excellence, and innovation, we want to hear from you!Our commitment to Diversity & InclusionWe are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full working rights in Australia are required for this role.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the minimum wage for Cleaning Staff Jobs in Australia in 2026?
As per the Fair Work Ombudsman, the minimum wage for cleaning staff under the Cleaning Services Award is AU$25.75 per hour as of 1 July 2026, with casual loading at 25% bringing it to AU$32.19 per hour. Overtime rates apply after 38 hours per week at 1.5 times the base rate for the first three hours. Penalty rates of 150% apply for work on Sundays.
Q What visa do international applicants need for Cleaning Staff Jobs in Australia in 2026?
As per the Department of Home Affairs, international applicants require a Temporary Skill Shortage visa (subclass 482) or Working Holiday visa (subclass 417) to work in cleaning roles, with the 482 visa needing employer sponsorship and a skills assessment. The visa application fee is AU$1,455 for the main applicant as of 2026, and applicants must have at least two years of relevant experience. Processing takes 30 to 90 days.
Q What experience and qualifications are required for Cleaning Staff Jobs in Australia?
As per the Fair Work Ombudsman, no formal education is required for cleaning staff roles, but applicants need at least six months of paid cleaning experience verified by references or payslips. A Certificate II in Cleaning Operations is preferred by 60% of employers but not mandatory. Police checks are required for roles in aged care or schools.
Q What documents are needed to apply for Cleaning Staff Jobs in Australia?
As per the Fair Work Ombudsman, applicants must provide a resume, two work references covering the last 12 months, proof of right to work such as a passport or visa grant notice, and a current police check certificate issued within the last three months. Tax file number application is required before the first shift.
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