Online Account Manager - Local Shops
Company
Delivery Hero
Location
Dubai
Job Type
Full-time
Posted
17 hours ago
Via
via Delivery Hero
Job Description
About the opportunity
Role Summary:
Responsible for developing the business through partner restaurants via phone calls and maintaining long term relationships by regular calls and mails. Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
What you need to be successful
What’s On Your Plate?
• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe for the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
• Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports, 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotion, voucher and coupons
• Restaurant analysis sheet
• Account management report
What Did We Order?
• Bachelor’s Degree within Business Administration or any other related field
• Minimum of 1 years’ experience within Sales
• Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Fluent in both languages Arabic and English
• Communication skills (Written and Verbal)
• Excel Skills
Who we are
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Role Summary:
Responsible for developing the business through partner restaurants via phone calls and maintaining long term relationships by regular calls and mails. Manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad hoc projects as per standards set.
What you need to be successful
What’s On Your Plate?
• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients/ restaurants via regular phone call and mails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients/ restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation: Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales: Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants for brand promotion of Talabat pictures.
• Transmission method optimization: Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button).
• Encourage restaurants to subscribe for the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
• Communicate with Management by providing regular CRM updates via SalesForce.com, Contact reports, activity reports, 30 days plan, and attending/contributing to Sales and Marketing team conference calls and updates.
• Maintain accurate records of all sales and prospecting activities including:
• Closed sales
• Follow-up activities
• Sales expense report
• Increased sales report after placing promotion, voucher and coupons
• Restaurant analysis sheet
• Account management report
What Did We Order?
• Bachelor’s Degree within Business Administration or any other related field
• Minimum of 1 years’ experience within Sales
• Negotiation Skills
• Ability to meet deadlines and be flexible in working
• Fluent in both languages Arabic and English
• Communication skills (Written and Verbal)
• Excel Skills
Who we are
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum wage for Plumber Jobs in United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, there is no statutory minimum wage for plumbers in the private sector as of 2026 but skilled trade contracts must specify at least AED 2,500 per month under Cabinet Decision No. 1 of 2022 wage protection rules. Overtime after 8 hours daily is paid at 1.25 times the hourly rate.
What visa and work permit requirements apply for foreign plumbers in the UAE in 2026?
Foreign plumbers require a work permit issued by the Ministry of Human Resources and Emiratisation followed by a residence visa from the Federal Authority for Identity, Citizenship, Customs & Port Security valid for 2 years. Employers must pay a AED 300 work permit fee and complete medical fitness and Emirates ID issuance within 60 days of entry.
What education and experience are required to qualify for plumber jobs in the UAE?
The Ministry of Human Resources and Emiratisation requires plumbers to hold at minimum a secondary school certificate plus 2 years of documented experience in plumbing systems installation and maintenance for skilled worker classification. Vocational certificates from recognised institutes such as those accredited by the National Qualifications Authority add 1 year equivalence.
What documents are needed to apply for a plumber position and work permit in the UAE?
Applicants must submit a valid passport, attested educational and experience certificates, passport photos, and a signed employment contract to the Ministry of Human Resources and Emiratisation portal. The employer files the application with a labour card fee of AED 300 and medical test results from approved centres.
