Patient Concierge, Float, Full-Time, Rotating Shift

Patient Concierge, Float, Full-Time, Rotating Shift


Company
The University of Chicago Medicine
Location
Chicago, IL
Job Type
Full-time
Salary
15.25–19.75 an hour
Posted
13 hours ago
Via
via OysterLink

Job Description
UChicago Medicine is a world-class academic healthcare system that has been at the forefront of medicine since 1899. Renowned for providing superior healthcare with compassion, UChicago Medicine treats each patient as a unique individual, emphasizing personalized and empathetic care. As a leading institution, it combines cutting-edge medical innovation with a deep commitment to serving the diverse health needs of the community. The organization fosters a collaborative environment where employees are valued for their passion, talent, and dedication to advancing medical knowledge and improving patient outcomes. Joining UChicago Medicine means becoming part of a team that truly makes a difference in people's lives and pushes the boundaries of healthcare excellence.

Within this prestigious system, the Multispecialty clinic at Orland Park is seeking a Patient Concierge Float to join its new care team. This full-time position (1.0 FTE) involves dynamic and critical support roles requiring extensive walking and standing throughout the shift. The Patient Concierge Float serves as a vital resource to ensure patients access care in a seamless, uncomplicated manner. The role requires sophisticated communication skills, exceptional customer service, and the ability to respond promptly to patient and care team inquiries.

The Patient Concierge at Orland Park is responsible for ensuring that exam rooms are maintained and appropriately checked out, managing patient check-ins, and performing electronic record documentation tasks including scanning. This role supports multiple clinical activities and clinics, providing personalized navigation services by escorting patients throughout their visits to enhance their experience. Moreover, the Concierge evaluates data to identify opportunities for service improvements, acting as a patient advocate and an information resource.

The position demands proficiency in using multiple computer applications to manage appointment scheduling, revenue cycle activities such as insurance verification, pre-certification, authorization, and collections. The Patient Concierge is also involved in employee engagement, patient experience initiatives, and interdisciplinary process improvement projects, contributing to the overall improvement of care delivery. Flexibility is key, as the Concierge must be prepared to support various clinics as operational needs fluctuate.

The work schedule includes rotating shifts Monday through Friday, with the possibility of starting as early as 6:30 am and ending as late as 10:00 pm, plus rotating weekends every two to three months. The role is non-union and located onsite at the Orland Park facility. UChicago Medicine prioritizes transparency in compensation and benefits, offering a competitive salary range based on market data, candidate experience, and internal equity. The organization also maintains a strong focus on diversity, equity, and inclusion, ensuring all qualified applicants are evaluated fairly regardless of race, ethnicity, gender, or other protected characteristics.

All UChicago Medicine employees are required to complete a pre-employment physical, background check, drug screening, and comply with flu vaccination requirements, with medical and religious exemptions considered. This ensures a safe and healthy environment for staff and patients. UChicago Medicine offers comprehensive benefits to eligible employees, reinforcing its commitment to supporting its workforce. Joining UChicago Medicine means becoming part of a mission-driven institution dedicated to advancing medical innovation, improving community health, and delivering compassionate care.

Frequently Asked Questions

Quick answers about Welder Jobs

Q What is the median hourly wage for welders in the United States as of 2026?
As per the U.S. Department of Labor, the median hourly wage for welders, cutters, solderers, and brazers is $25.22 as of May 2026 data. Welders in manufacturing earn $26.15 per hour on average while those in construction receive $24.80 per hour. Overtime pay at 1.5 times the regular rate applies after 40 hours per week under the Fair Labor Standards Act.
Q What certifications and experience are required to qualify for welder jobs in the United States?
As per the U.S. Department of Labor, welders must complete a high school diploma or equivalent plus a postsecondary welding program lasting 6 to 18 months. AWS Certified Welder credential and 2,000 hours of documented experience are required for most positions in structural welding. Employers in shipbuilding and aerospace require additional ASME Section IX qualifications.
Q What are the standard working hours and paid leave entitlements for welders in the United States?
As per the U.S. Department of Labor, full-time welders work 40 hours per week with overtime required after 40 hours. Workers receive at least 10 paid holidays and accrue 10 days of paid sick leave annually under the Families First Coronavirus Response Act extensions. Union contracts in construction add 15 days of paid vacation after one year.
Q How are federal income taxes calculated on welder wages in the United States for 2026?
As per the Internal Revenue Service, welders earning $52,500 annually in 2026 pay 12% federal income tax on income between $11,601 and $47,150 plus 22% on the amount above $47,150. Social Security tax is withheld at 6.2% up to the $168,600 wage base. Employers must issue Form W-2 by January 31 each year.
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