Service Leader

Service Leader


Company
CHIPOTLE
Location
Houston, TX
Job Type
Full-time
Via
via Chipotle Careers

Job Description
CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. 

WHAT YOU’LL DO
• In addition to following Chipotle’s policies and procedures, principal responsibilities include, but are not limited to:
• Making sure great tasting, high quality food is served
• Helping to resolve food quality issues
• Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
• Helping to resolve customer incidents and working to ensure positive customer experiences
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
• Developing and cross training all front of house Crew
• Assisting with Crew performance reviews
• Developing future Service Leaders
• Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
• Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

 

WHAT YOU’LL BRING TO THE TABLE
• Be able to understand and articulate Chipotle’s Food With Integrity philosophy
• Have knowledge and experience of cash handling policies and procedures
• Have knowledge of Food Safety and health department matters
• Have familiarity with office paperwork
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
• Have a high school diploma
• Have restaurant experience

WHAT’S IN IT FOR YOU
• Tuition assistance (100% coverage for select degrees or up to $5,250/year)
• Free food (yes, really FREE)
• Medical, dental, and vision insurance
• Digital Tips
• Paid time off
• Holiday closures
• Competitive compensation
• Opportunities for advancement (80% of managers started as Crew)

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact [email protected] if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the minimum hourly wage for commercial driver jobs in the United States as of January 2026?
As per the U.S. Department of Labor, the federal minimum wage for drivers is $7.25 per hour as of January 2026, with overtime required at 1.5 times the rate after 40 hours per week. Many states mandate at least $16.50 per hour for CDL holders operating interstate routes.
Q What work visa is required for non-U.S. citizens applying to driver jobs in 2026?
As per U.S. Citizenship and Immigration Services, H-2B visas for non-agricultural drivers are capped at 66,000 for fiscal year 2026 with applications due by March 2026. Applicants must hold a valid foreign driver's license and pass a medical exam before petition approval.
Q What experience and license are needed to qualify for truck driver positions in the United States?
As per the Federal Motor Carrier Safety Administration, applicants must be at least 21 years old, hold a valid Class A CDL, and have completed 120 hours of training including 40 hours behind the wheel by 2026. No formal education beyond high school is required.
Q What documents are required when applying for driver jobs through official U.S. channels in 2026?
As per the U.S. Department of Labor, applicants must submit a valid CDL, Social Security card, proof of citizenship or work authorization, and a completed DOT medical certificate dated within the last 24 months. Background checks via FMCSA are mandatory before hiring.
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