Housekeeping Operations Manager
Company
THE PAN PACIFIC HOTEL SINGAPORE
Location
Singapore
Job Type
Contractor
Posted
3 days ago
Via
via BeBee
Job Description
Roles & Responsibilities
We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.
Job Responsibilities:
Learning and Development
• Educate Housekeeping Associates in their respective roles.
• Train and develop Team Leaders/Supervisors.
• Schedule and conduct daily communication meetings with associates.
• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.
Projects:
• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.
• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.
• Ensure the completion of all work orders related to housekeeping.
• Conduct annual inventories of all housekeeping equipment.
• Assist in overseeing external contractors to ensure compliance with local policies and standards.
Service Standardization
• Maintain high levels of guest service, ensuring timely and professional responses.
• Supervising the Rooms Operation Management System.
• Support and assign associates as needed to meet guest service demands.
• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.
• Conduct regular inspections of work areas maintained by Housekeeping Associates.
• Propose action plans to achieve service excellence.
• Establish strong hygiene practices.
Job Requirements:
• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.
• Strong knowledge of cleaning techniques, procedures, and cleaning products.
• A diploma in Hotel Management or a related field is preferred.
Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.
Tell employers what skills you have
Background Checks
Front Office
Childcare
Budgets
Preventive Maintenance
Housekeeping
Interpersonal Skills
Inventory
Property
Compliance
Furniture
Excess
Service Excellence
Hotel Management
Training Staff
Hospitality
We are looking for a Housekeeping Operations Manager. You will play a pivotal role in overseeing and coordinating housekeeping operations, ensuring high standards of cleanliness, hygiene, and presentation across all areas. If you are a highly organized and detail-oriented professional with a passion for maintaining excellence, we want you to be part of our growing team.
Job Responsibilities:
Learning and Development
• Educate Housekeeping Associates in their respective roles.
• Train and develop Team Leaders/Supervisors.
• Schedule and conduct daily communication meetings with associates.
• Share feedback from traveler platform, and guest comments with associates, and take appropriate actions to address any issues immediately.
Projects:
• Monitor and ensure the ongoing implementation of a comprehensive preventive maintenance program throughout the hotel.
• Ensure the proper maintenance and upkeep of all equipment used in the Housekeeping Department.
• Ensure the completion of all work orders related to housekeeping.
• Conduct annual inventories of all housekeeping equipment.
• Assist in overseeing external contractors to ensure compliance with local policies and standards.
Service Standardization
• Maintain high levels of guest service, ensuring timely and professional responses.
• Supervising the Rooms Operation Management System.
• Support and assign associates as needed to meet guest service demands.
• Ensure that uniforms for all associates are well-maintained, clean, and presentable at all times.
• Conduct regular inspections of work areas maintained by Housekeeping Associates.
• Propose action plans to achieve service excellence.
• Establish strong hygiene practices.
Job Requirements:
• Proven experience in a supervisory role within the Housekeeping Department; experience in a 5-star hotel is an advantage.
• Strong knowledge of cleaning techniques, procedures, and cleaning products.
• A diploma in Hotel Management or a related field is preferred.
Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.
Tell employers what skills you have
Background Checks
Front Office
Childcare
Budgets
Preventive Maintenance
Housekeeping
Interpersonal Skills
Inventory
Property
Compliance
Furniture
Excess
Service Excellence
Hotel Management
Training Staff
Hospitality
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum monthly wage for cleaning staff under the Progressive Wage Model in Singapore from January 2026?
The Ministry of Manpower sets the Progressive Wage Model minimum at SGD 1,650 per month for general cleaners and SGD 1,850 per month for those handling specialised cleaning as of 1 January 2026. Overtime must be paid at 1.5 times the hourly rate after 44 hours per week. Employers must also provide at least SGD 150 in training allowance annually.
What work permit requirements apply to foreign cleaning staff applying for jobs in Singapore in 2026?
Foreign workers must hold a valid Work Permit issued by the Ministry of Manpower with a monthly levy of SGD 450 for non-Malaysian cleaners and SGD 300 for Malaysian cleaners from January 2026. The permit is valid for up to two years and requires a security bond of SGD 5,000. Employers must ensure the worker passes a medical examination within two weeks of arrival.
What are the eligibility criteria including education and experience for cleaning staff positions in Singapore?
No minimum educational qualification is required for cleaning staff roles according to the Ministry of Manpower guidelines updated for 2026. Applicants must be at least 18 years old for Work Permit holders and pass a basic medical check confirming fitness for physical work. Prior experience is not mandatory but certified training in cleaning safety adds preference in hiring.
Which documents are required when applying for cleaning staff jobs through official channels in Singapore?
Applicants must submit a valid passport or NRIC, recent passport-sized photo, educational certificates if any, and a completed employment contract to the Ministry of Manpower portal. Foreign applicants additionally need a valid In-Principle Approval letter and medical report from an approved clinic dated within three months. All documents must be uploaded by 31 December 2026 for new permits.
