Member Relations Assistant, Housekeeping

Member Relations Assistant, Housekeeping


Company
Seletar Country Club
Location
Singapore
Posted
10 days ago
Via
via Glassdoor

Job Description
Set in the heart of Singapore’s countryside, Seletar Country Club offers a wonderful blend of private club lifestyle and vibrant family fun rolled into one. Rolling acres of lush greenery and proximity to the Lower Seletar Reservoir allow members to indulge in both golf and sports activities, and experience a oneness with nature that belies its urban backdrop.

Why join us? We offer attractive salary that commensurate with work experience and provide opportunities for career advancement within the company. We advocate a safe working environment for all our employees.

Why should you work at Seletar Country Club?
• Positive & fun working environment
• 13th Month Annual Wage Supplement (AWS) + Variable Bonus (VB)
• Retention Bonus
• Staff discounts at all F&B outlets
• Annual Leave
• Medical and hospitalisation leave, benefits and insurance
• Dental and Spectacle benefits
• STAR Award
• Long Service Award
• Recreational and bonding activities for staff
• Birthday Voucher
• Learning and career advancement opportunities
• Uniform provided for uniformed staff
• Staff transport provided from Khatib and Sengkang areas
• Free parking

For career opportunities, please email [email protected].

Referral Programme

If our Club members or staff successfully refer local friends to join us, they will be rewarded accordingly. The referred individual must be confirmed and complete 6 months of employment as a full-time staff member to qualify for the reward.*Other terms and conditions apply.

To participate in this programme or for more details, please email to [email protected].

Member Relations Assistant, Housekeeping

Job Responsibilities include, but not limited to:
• Issue towels and locker keys, ensuring all items are accounted for and in good condition.
• Inspect, disinfect, and maintain lockers regularly.
• Replenish and maintain vanity, toilet, and shower area supplies and amenities, including toiletries, tissue boxes, comb sterilizer machines, hair dryers, lotions, sunscreen, shampoo & shower gel etc.
• Pack used towels in Laundry Bag for collection.
• Report maintenance and facility issues promptly to the facilities team and escalate urgent matters when required.
• Inform the Executive promptly of any incidents, operational issues, member feedback, or matters requiring attention.
• Coordinate with cleaning staff to ensure timely cleaning and waste disposal .
• Carry out deep cleaning of lockers and shower dispensers during scheduled Golf closure periods.
• Maintain high standards of hygiene, cleanliness, and presentation across all facilities.
• Operate the Sports Complex counter and provide member/guest assistance.
• Record towel issuance accurately in the towel management system.
• Issue RFID tags and locker access for sports facilities users.
• Handle facility bookings using the computer system.
• Process billing and payments via the computer system and NETS machine.
• Ensure accurate recording of transactions and facility usage records.
• Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management.

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the minimum monthly wage for cleaning staff under the Progressive Wage Model in Singapore from January 2026?
The Ministry of Manpower sets the Progressive Wage Model minimum at SGD 1,650 per month for general cleaners and SGD 1,850 per month for those handling specialised cleaning as of 1 January 2026. Overtime must be paid at 1.5 times the hourly rate after 44 hours per week. Employers must also provide at least SGD 150 in training allowance annually.
Q What work permit requirements apply to foreign cleaning staff applying for jobs in Singapore in 2026?
Foreign workers must hold a valid Work Permit issued by the Ministry of Manpower with a monthly levy of SGD 450 for non-Malaysian cleaners and SGD 300 for Malaysian cleaners from January 2026. The permit is valid for up to two years and requires a security bond of SGD 5,000. Employers must ensure the worker passes a medical examination within two weeks of arrival.
Q What are the eligibility criteria including education and experience for cleaning staff positions in Singapore?
No minimum educational qualification is required for cleaning staff roles according to the Ministry of Manpower guidelines updated for 2026. Applicants must be at least 18 years old for Work Permit holders and pass a basic medical check confirming fitness for physical work. Prior experience is not mandatory but certified training in cleaning safety adds preference in hiring.
Q Which documents are required when applying for cleaning staff jobs through official channels in Singapore?
Applicants must submit a valid passport or NRIC, recent passport-sized photo, educational certificates if any, and a completed employment contract to the Ministry of Manpower portal. Foreign applicants additionally need a valid In-Principle Approval letter and medical report from an approved clinic dated within three months. All documents must be uploaded by 31 December 2026 for new permits.
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