Assistant Operations Manager, Cleaning
Company
PRINCE'S LANDSCAPE PTE. LTD.
Location
Singapore
Salary
$3.5K–$4K a month
Posted
3 days ago
Via
via MyCareersFuture
Job Description
The Cleaning Assistant Operations Manager is responsible for overseeing the daily operations of cleaning services across multiple sites. This role ensures service quality, manpower efficiency, client satisfaction, and compliance with industry standards, while supporting business growth and operational excellence.
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Key Responsibilities
• Oversee daily cleaning operations across all assigned sites (office, commercial, hotel, etc.)
• Ensure all sites meet service standards, KPIs, and contractual requirements
• Conduct regular site inspections and audits to maintain quality control
• Develop and implement operational SOPs and workflows
• Plan and allocate manpower efficiently based on site requirements
• Work closely with HR on recruitment, onboarding, and retention of cleaners
• Manage staff attendance, scheduling, and overtime planning
• Ensure proper deployment of trained and competent workers
• Coordinate with L&D team to ensure all staff complete required training and OJT
• Conduct on-site training, toolbox meetings, and refresher sessions
• Ensure all employees meet competency standards for their roles
• Act as the main point of contact for clients regarding operations
• Handle client feedback, complaints, and service recovery promptly
• Build strong client relationships to support retention and upselling opportunities
• Ensure compliance with NEA regulations, ISO standards, and workplace safety requirements
• Monitor and enforce proper use of chemicals, equipment, and PPE
• Maintain documentation such as risk assessments, checklists, and incident reports
• Monitor operational costs including manpower, materials, and equipment
• Ensure operations run within approved budgets
• Support pricing and costing analysis for tenders and renewals
• Manage cleaning equipment, tools, and chemical inventory
• Ensure proper maintenance and replacement planning
• Coordinate with vendors and suppliers for procurement
• Prepare weekly/monthly operational reports (attendance, performance, incidents)
• Track KPIs such as productivity, absenteeism, and service quality
• Maintain proper documentation for audits and client requirements
Requirements
• Diploma or Degree in Facilities Management, Business, or related field
• Minimum 3–5 years of experience in cleaning or facilities management
• Strong leadership and team management skills
• Good communication and client management abilities
• Knowledge of NEA regulations, ISO standards, and workplace safety practices
• Proficient in Microsoft Office (Excel, Word, reporting tools)
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum monthly wage for cleaning staff under the Progressive Wage Model in Singapore from January 2026?
The Ministry of Manpower sets the Progressive Wage Model minimum at SGD 1,650 per month for general cleaners and SGD 1,850 per month for those handling specialised cleaning as of 1 January 2026. Overtime must be paid at 1.5 times the hourly rate after 44 hours per week. Employers must also provide at least SGD 150 in training allowance annually.
What work permit requirements apply to foreign cleaning staff applying for jobs in Singapore in 2026?
Foreign workers must hold a valid Work Permit issued by the Ministry of Manpower with a monthly levy of SGD 450 for non-Malaysian cleaners and SGD 300 for Malaysian cleaners from January 2026. The permit is valid for up to two years and requires a security bond of SGD 5,000. Employers must ensure the worker passes a medical examination within two weeks of arrival.
What are the eligibility criteria including education and experience for cleaning staff positions in Singapore?
No minimum educational qualification is required for cleaning staff roles according to the Ministry of Manpower guidelines updated for 2026. Applicants must be at least 18 years old for Work Permit holders and pass a basic medical check confirming fitness for physical work. Prior experience is not mandatory but certified training in cleaning safety adds preference in hiring.
Which documents are required when applying for cleaning staff jobs through official channels in Singapore?
Applicants must submit a valid passport or NRIC, recent passport-sized photo, educational certificates if any, and a completed employment contract to the Ministry of Manpower portal. Foreign applicants additionally need a valid In-Principle Approval letter and medical report from an approved clinic dated within three months. All documents must be uploaded by 31 December 2026 for new permits.
