Assistant Restaurant Manager - NoMad Singapore
Company
Hilton
Location
Singapore
Posted
3 days ago
Via
via Hilton Careers
Apply On
Job Description
THE NOMAD WAY
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore
OVERVIEW OF ROLE
The Assistant Restaurant Manager supports the Restaurant General Manager in overseeing the daily operations of the restaurant, ensuring exceptional service standards, operational efficiency and a memorable guest experience.
Reporting to the Restaurant General Manager, this role plays a key part in supervising the service team, maintaining quality and consistency, and supporting the overall performance of the restaurant. The Assistant Restaurant Manager leads by example on the floor, ensuring that service delivery reflects the NoMad brand and that guests receive a warm, engaging and seamless dining experience.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Assistant Restaurant Manager are summarised below; however the list is not exhaustive.
GENERAL DUTIES
• Support the Restaurant General Manager in managing daily restaurant operations.
• Supervise the service team during service to ensure smooth and efficient operations.
• Maintain a strong presence on the floor to engage with guests and lead service excellence.
• Ensure all guests receive attentive, personalised and professional service.
• Handle guest feedback, concerns and service recovery promptly and effectively.
• Ensure adherence to service standards, procedures and brand expectations.
• Undertake any other duties or tasks deemed reasonable by the Restaurant General Manager.
GUEST EXPERIENCE & OPERATIONS
• Deliver a high level of hospitality that reflects the NoMad identity and service philosophy.
• Monitor guest satisfaction and implement improvements where required.
• Support VIP service, special occasions and personalised guest experiences.
• Ensure seamless coordination between service, kitchen and bar teams.
• Oversee table management, reservations flow and service pacing.
LEADERSHIP AND MANAGEMENT
• Supervise, train and develop restaurant team members.
• Provide on-the-job coaching to ensure service consistency and product knowledge.
• Assist in staff scheduling, shift planning and manpower allocation.
• Foster a positive, professional and collaborative working environment.
• Support recruitment, onboarding and performance management of team members.
FINANCIAL PERFORMANCE & OPERATIONS
• Support revenue generation through upselling and guest engagement.
• Assist in monitoring labour costs and operational efficiency.
• Ensure proper handling of billing, cash control and POS procedures.
• Support cost control initiatives, including minimising wastage and improving productivity.
• Assist in achieving financial targets set for the restaurant.
COMPLIANCE & SAFETY
• Ensure compliance with hygiene, food safety and sanitation standards.
• Support adherence to local regulations and licensing requirements.
• Maintain cleanliness and organisation of the restaurant.
• Ensure all equipment and service areas are properly maintained.
EXPECTATIONS:
The Assistant Restaurant Manager is expected to:
• Always maintain a consistently professional demeanor.
• Represent NoMad positively in all interactions with guests and colleagues.
• Always adhere to company policies and procedures, including service and compliance standards.
• Demonstrate strong leadership, accountability and attention to detail.
• Foster clear communication within the team and across departments.
• Exhibit strong guest engagement and service recovery skills.
• Champion company values and foster a collaborative and service-driven culture.
QUALIFICATIONS
• Diploma or Degree in Hospitality Management or a related field.
• Minimum 4–6 years of experience in restaurant operations, with at least 1–2 years in a supervisory role.
• Strong knowledge of service standards, restaurant operations and guest engagement.
• Experience in upscale or lifestyle dining environments is preferred.
• Strong leadership, communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong problem-solving and decision-making capabilities.
• Passion for hospitality and guest experience.
Hospitality is at the core of what we do and who we are. It’s more than just a job; it’s a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with Singapore charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us. Welcome to NoMad Singapore
OVERVIEW OF ROLE
The Assistant Restaurant Manager supports the Restaurant General Manager in overseeing the daily operations of the restaurant, ensuring exceptional service standards, operational efficiency and a memorable guest experience.
Reporting to the Restaurant General Manager, this role plays a key part in supervising the service team, maintaining quality and consistency, and supporting the overall performance of the restaurant. The Assistant Restaurant Manager leads by example on the floor, ensuring that service delivery reflects the NoMad brand and that guests receive a warm, engaging and seamless dining experience.
MAIN DUTIES & RESPONSIBILITIES
The main responsibilities of the Assistant Restaurant Manager are summarised below; however the list is not exhaustive.
GENERAL DUTIES
• Support the Restaurant General Manager in managing daily restaurant operations.
• Supervise the service team during service to ensure smooth and efficient operations.
• Maintain a strong presence on the floor to engage with guests and lead service excellence.
• Ensure all guests receive attentive, personalised and professional service.
• Handle guest feedback, concerns and service recovery promptly and effectively.
• Ensure adherence to service standards, procedures and brand expectations.
• Undertake any other duties or tasks deemed reasonable by the Restaurant General Manager.
GUEST EXPERIENCE & OPERATIONS
• Deliver a high level of hospitality that reflects the NoMad identity and service philosophy.
• Monitor guest satisfaction and implement improvements where required.
• Support VIP service, special occasions and personalised guest experiences.
• Ensure seamless coordination between service, kitchen and bar teams.
• Oversee table management, reservations flow and service pacing.
LEADERSHIP AND MANAGEMENT
• Supervise, train and develop restaurant team members.
• Provide on-the-job coaching to ensure service consistency and product knowledge.
• Assist in staff scheduling, shift planning and manpower allocation.
• Foster a positive, professional and collaborative working environment.
• Support recruitment, onboarding and performance management of team members.
FINANCIAL PERFORMANCE & OPERATIONS
• Support revenue generation through upselling and guest engagement.
• Assist in monitoring labour costs and operational efficiency.
• Ensure proper handling of billing, cash control and POS procedures.
• Support cost control initiatives, including minimising wastage and improving productivity.
• Assist in achieving financial targets set for the restaurant.
COMPLIANCE & SAFETY
• Ensure compliance with hygiene, food safety and sanitation standards.
• Support adherence to local regulations and licensing requirements.
• Maintain cleanliness and organisation of the restaurant.
• Ensure all equipment and service areas are properly maintained.
EXPECTATIONS:
The Assistant Restaurant Manager is expected to:
• Always maintain a consistently professional demeanor.
• Represent NoMad positively in all interactions with guests and colleagues.
• Always adhere to company policies and procedures, including service and compliance standards.
• Demonstrate strong leadership, accountability and attention to detail.
• Foster clear communication within the team and across departments.
• Exhibit strong guest engagement and service recovery skills.
• Champion company values and foster a collaborative and service-driven culture.
QUALIFICATIONS
• Diploma or Degree in Hospitality Management or a related field.
• Minimum 4–6 years of experience in restaurant operations, with at least 1–2 years in a supervisory role.
• Strong knowledge of service standards, restaurant operations and guest engagement.
• Experience in upscale or lifestyle dining environments is preferred.
• Strong leadership, communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong problem-solving and decision-making capabilities.
• Passion for hospitality and guest experience.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum monthly wage for cleaning staff under the Progressive Wage Model in Singapore from January 2026?
The Ministry of Manpower sets the Progressive Wage Model minimum at SGD 1,650 per month for general cleaners and SGD 1,850 per month for those handling specialised cleaning as of 1 January 2026. Overtime must be paid at 1.5 times the hourly rate after 44 hours per week. Employers must also provide at least SGD 150 in training allowance annually.
What work permit requirements apply to foreign cleaning staff applying for jobs in Singapore in 2026?
Foreign workers must hold a valid Work Permit issued by the Ministry of Manpower with a monthly levy of SGD 450 for non-Malaysian cleaners and SGD 300 for Malaysian cleaners from January 2026. The permit is valid for up to two years and requires a security bond of SGD 5,000. Employers must ensure the worker passes a medical examination within two weeks of arrival.
What are the eligibility criteria including education and experience for cleaning staff positions in Singapore?
No minimum educational qualification is required for cleaning staff roles according to the Ministry of Manpower guidelines updated for 2026. Applicants must be at least 18 years old for Work Permit holders and pass a basic medical check confirming fitness for physical work. Prior experience is not mandatory but certified training in cleaning safety adds preference in hiring.
Which documents are required when applying for cleaning staff jobs through official channels in Singapore?
Applicants must submit a valid passport or NRIC, recent passport-sized photo, educational certificates if any, and a completed employment contract to the Ministry of Manpower portal. Foreign applicants additionally need a valid In-Principle Approval letter and medical report from an approved clinic dated within three months. All documents must be uploaded by 31 December 2026 for new permits.
