Restaurant - Shift Supervisor

Restaurant - Shift Supervisor


Company
Takamul National Company LLC
Location
Muscat
Job Type
Full-time
Via
via BeBee

Job Description
As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards.

Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You’ll manage all aspects of store operations while championing the brand's mission to delight every customer.
• *Key Responsibilities
• *Customer Satisfaction & Experience
• Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.
• Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.
• Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.
• Implement and promote initiatives to enhance customer loyalty and brand experience.
• *Operational Excellence
• Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.
• Monitor food preparation processes to maintain quality and consistency in every product served.
• Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.
• Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.
• *Team Leadership & Development
• Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.
• Set clear expectations, delegate tasks effectively, and monitor team performance.
• Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.
• Provide coaching and development opportunities to help team members reach their full potential.
• *Financial Performance
• Achieve store sales targets and profitability goals through effective cost management and upselling techniques.
• Oversee cash handling, daily reconciliations, and adherence to financial protocols.
• Monitor labor costs and adjust schedules to ensure operational efficiency.
• *Qualifications and Skills
• Experience: Minimum 3 years in a supervisory or managerial role in the food & beverage or hospitality industry.
• Education: Diploma or degree in hospitality, business management, or a related field is preferred.
• Exceptional leadership and team-building skills.
• Strong focus on customer service and creating memorable experiences.
• Proficiency in managing store operations, including inventory, staffing, and financial tasks.
• Knowledge of food safety and hygiene practices.
• Excellent problem-solving and decision-making abilities.
• *Why Join Us?**

We don’t just make pizza; we create experiences that bring people together. As a Store In-Charge, you’ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.

Let’s shape the future of great dining experiences together!

Job Type: Full-time

Work Location: In person

Frequently Asked Questions

Quick answers about Welder Jobs

Q What is the minimum wage for Welder Jobs in Oman?
As per the Ministry of Labour, the minimum wage for Welder Jobs in Oman is 325 OMR per month as of 2026 for Omani nationals in the private sector. Expatriate welders must receive at least 250 OMR monthly plus overtime at 1.25 times the hourly rate after 8 hours per day. Employers must deposit salaries into local bank accounts by the 7th of each month.
Q What visa and work permit documents are required for foreign welders applying to jobs in Oman in 2026?
As per the Ministry of Labour, foreign welders need a valid passport, medical fitness certificate from approved centers, and a no-objection certificate from the sponsor before applying for a work permit. The employer must obtain the permit online via the Ministry portal within 30 days of arrival, costing 100 OMR for a two-year visa. Police clearance from the home country dated within six months is mandatory.
Q What experience and education level is required to qualify for Welder Jobs in Oman?
As per the Ministry of Labour, welders must hold at least a secondary school certificate plus two years of documented experience in arc or MIG welding for private sector roles in 2026. A valid welding certification from a recognized institute such as AWS or equivalent is required for skilled positions paying above 300 OMR monthly. No university degree is needed but trade test approval by the Ministry is mandatory.
Q How do I apply for Welder Jobs in Oman and what documents are needed?
As per the Ministry of Labour, applications are submitted through the official manpower.gov.om portal with a completed form, passport copy, and attested experience certificates. Employers file the job offer electronically and the worker receives an electronic work permit approval within 15 working days. All educational and experience documents must be attested by the Omani embassy in the home country.
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