Waiter/Waitress - For Upmarket Casual Dining Restaurant
Company
Apt Resources
Location
Muscat
Job Type
Full-time
Via
via Talent.com
Apply On
Job Description
Apt Resources is currently recruiting enthusiastic and dedicated individuals for the position of Waiter/Waitress at an upmarket casual dining restaurant. This vibrant establishment is known for its exceptional service, inviting atmosphere, and a menu that showcases innovative dishes made from high-quality ingredients.
As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.
Responsibilities
• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurant's ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate
Requirements
• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
As a Waiter/Waitress, you will be responsible for providing a delightful dining experience for our guests. You will greet customers, take their orders, serve food and beverages, and ensure that their needs are met throughout their visit. Your role is critical in creating a warm and welcoming environment, ensuring that every guest leaves with a memorable experience.
Responsibilities
• Welcome and greet guests promptly upon arrival
• Present menus and provide detailed information about menu items, specials, and recommendations
• Take accurate food and drink orders using the restaurant's ordering system
• Serve orders promptly and monitor guest satisfaction throughout the meal
• Prepare tables by setting up linens, utensils, and glassware
• Collaborate with kitchen staff to ensure timely and accurate delivery of meals
• Address customer inquiries or concerns with professionalism and positivity
• Maintain cleanliness and organization of dining areas
• Process payments accurately and efficiently
• Upsell menu items and promote special offers when appropriate
Requirements
• Proven experience as a Waiter/Waitress in a casual dining environment, preferably in an upmarket setting
• Excellent customer service skills and a friendly, approachable demeanor
• Strong communication skills and the ability to work well in a team
• Knowledge of food and beverage menus and pairing options
• Ability to multitask and manage time effectively in a fast-paced environment
• Attention to detail and commitment to maintaining high service standards
• Availability to work flexible hours, including evenings and weekends
• High school diploma or equivalent; relevant training or certifications are a plus
Benefits
The salary is AED 1700 - 2400 + AED 400 Food allowance + AED 250 to 450 (Service charge Avg) +AED 1200 Credit card tips + Cash tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant workers in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals employed in restaurant jobs is OMR 325 per month effective 1 January 2026. Non-Omani workers receive no statutory minimum but contracts must specify at least OMR 200 monthly plus accommodation. Overtime after 8 hours daily is paid at 1.25 times the basic hourly rate.
What work permit and visa documents are required for non-Omani restaurant job applicants in Oman?
As per the Ministry of Labour, non-Omani applicants need a valid work permit issued under the employer's sponsorship plus a residence visa valid for two years. Required documents include a medical fitness certificate from a government-approved centre, police clearance from the home country, and a copy of the employment contract stamped by the Ministry.
What education and experience are required to qualify for restaurant jobs in Oman?
As per the Ministry of Labour, Omani applicants for restaurant roles must hold at least a secondary school certificate and complete a 3-month on-the-job training programme. Non-Omanis require a minimum of two years documented experience in food service plus a recognised food safety certificate such as HACCP Level 2.
What is the step-by-step application process and list of documents for restaurant jobs in Oman?
As per the Ministry of Labour, applicants must register on the Ministry portal, submit a CV and attested educational certificates, then obtain employer-sponsored approval within 30 days. Required documents are passport copy, recent photograph, medical report, and police certificate; the entire process must be completed before arrival.
