Head Cleaning Services
Company
Green Umbrella Recruitment
Location
Sohar
Job Type
Full-time
Via
via MNC Jobs
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Job Description
Purpose:
As part of the Management of the Operations & Maintenance function of the company, being responsible for planning, overseeing, organizing and resource managing of all activities related to Services being provided to clients.
Summary of the Job Role:
Responsible for planning and executing all Operations related work within the department.
Ensure that all Facilities Management & Cleaning Services related works are completed as per agreement and is completed on-time and within approved budget.
Oversee all the operational and technical aspects of the Cleaning Service Operations department.
Ensure that all activities are completed with highest Quality and that all HSSEQ standards are achieved.
Ensure organizations interest (financial, contractual & legal) in all activities is safeguarded
Key Deliverables:
Planning of Manpower and Resource requirements to ensure ability to handle Facilities Management & Cleaning Service projects.
Provide inputs for annual budget in line with forecast of work load.
Prepare and Monitor Schedules and Daily Operations activities within the team.
Allocate manpower and resources as required to ensure contracted work is carried out as required.
Support HR in Sourcing and Shortlisting of candidates.
Conduct interviews to select the right candidate for roles within team.
Facilitate training of all staff on subjects related to Quality and HSSE.
Interact with Clients and Suppliers to maintain good relationship.
Receive and handle Employee Grievances in a timely and non-partial manner.
Interface with internal and external project parties to effectively manage, control and ensure delivery of service within budget, on time and in accordance to quality standards.
Ensure that necessary inputs are provided to the Finance team so that timely billing and collection activities can be initiated/completed.
Providing support and direction to the team so as to retain competent Human Resources.
Maintain and monitor inventory in Stores.
Preparation of MIS and other reports as and when required to be sent to the Client or Senior Management of the company.
Support in preparation of Quotations and Tender Documents.
Ensure strict adherence to HSSEQ policies throughout all work sites and offices.
Represent the company as required at external functions.
Review and negotiate contracts - both for new and renewals to ensure best value to the company.
Monitor and prepare performance reports (performance appraisals) for all reportees as per company policy.
Requirements
Qualifications:
BacheloraEUR(TM)s Degree
Certification in Service Operations would be beneficial.
Skills/Knowledge:
Leadership & Motivational skills.
Delegation & Monitoring skills.
Negotiation skills.
Inter personnel skills.
Contract negotiation skills.
Good communication skills (Verbal & Written).
Computer skills (MS Office).
Task prioritization skills.
Project Management skills.
Local knowledge about GCC would be helpful.
Business presentation skills.
High customer service orientation.
Experience:
8+ years of related experience
As part of the Management of the Operations & Maintenance function of the company, being responsible for planning, overseeing, organizing and resource managing of all activities related to Services being provided to clients.
Summary of the Job Role:
Responsible for planning and executing all Operations related work within the department.
Ensure that all Facilities Management & Cleaning Services related works are completed as per agreement and is completed on-time and within approved budget.
Oversee all the operational and technical aspects of the Cleaning Service Operations department.
Ensure that all activities are completed with highest Quality and that all HSSEQ standards are achieved.
Ensure organizations interest (financial, contractual & legal) in all activities is safeguarded
Key Deliverables:
Planning of Manpower and Resource requirements to ensure ability to handle Facilities Management & Cleaning Service projects.
Provide inputs for annual budget in line with forecast of work load.
Prepare and Monitor Schedules and Daily Operations activities within the team.
Allocate manpower and resources as required to ensure contracted work is carried out as required.
Support HR in Sourcing and Shortlisting of candidates.
Conduct interviews to select the right candidate for roles within team.
Facilitate training of all staff on subjects related to Quality and HSSE.
Interact with Clients and Suppliers to maintain good relationship.
Receive and handle Employee Grievances in a timely and non-partial manner.
Interface with internal and external project parties to effectively manage, control and ensure delivery of service within budget, on time and in accordance to quality standards.
Ensure that necessary inputs are provided to the Finance team so that timely billing and collection activities can be initiated/completed.
Providing support and direction to the team so as to retain competent Human Resources.
Maintain and monitor inventory in Stores.
Preparation of MIS and other reports as and when required to be sent to the Client or Senior Management of the company.
Support in preparation of Quotations and Tender Documents.
Ensure strict adherence to HSSEQ policies throughout all work sites and offices.
Represent the company as required at external functions.
Review and negotiate contracts - both for new and renewals to ensure best value to the company.
Monitor and prepare performance reports (performance appraisals) for all reportees as per company policy.
Requirements
Qualifications:
BacheloraEUR(TM)s Degree
Certification in Service Operations would be beneficial.
Skills/Knowledge:
Leadership & Motivational skills.
Delegation & Monitoring skills.
Negotiation skills.
Inter personnel skills.
Contract negotiation skills.
Good communication skills (Verbal & Written).
Computer skills (MS Office).
Task prioritization skills.
Project Management skills.
Local knowledge about GCC would be helpful.
Business presentation skills.
High customer service orientation.
Experience:
8+ years of related experience
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant workers in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals employed in restaurant jobs is OMR 325 per month effective 1 January 2026. Non-Omani workers receive no statutory minimum but contracts must specify at least OMR 200 monthly plus accommodation. Overtime after 8 hours daily is paid at 1.25 times the basic hourly rate.
What work permit and visa documents are required for non-Omani restaurant job applicants in Oman?
As per the Ministry of Labour, non-Omani applicants need a valid work permit issued under the employer's sponsorship plus a residence visa valid for two years. Required documents include a medical fitness certificate from a government-approved centre, police clearance from the home country, and a copy of the employment contract stamped by the Ministry.
What education and experience are required to qualify for restaurant jobs in Oman?
As per the Ministry of Labour, Omani applicants for restaurant roles must hold at least a secondary school certificate and complete a 3-month on-the-job training programme. Non-Omanis require a minimum of two years documented experience in food service plus a recognised food safety certificate such as HACCP Level 2.
What is the step-by-step application process and list of documents for restaurant jobs in Oman?
As per the Ministry of Labour, applicants must register on the Ministry portal, submit a CV and attested educational certificates, then obtain employer-sponsored approval within 30 days. Required documents are passport copy, recent photograph, medical report, and police certificate; the entire process must be completed before arrival.
