Restaurant Branch Manager
Company
Sandhills Lounge
Location
Muscat
Job Type
Full-time
Posted
12 hours ago
Via
via Indeed
Apply On
Job Description
Job Summary
The Restaurant Branch Manager is responsible for overseeing the daily operations of a restaurant branch, ensuring high standards of customer service, operational efficiency, staff performance, and profitability. The role involves leadership, financial management, and maintaining brand standards.
Key Responsibilities1. Operations Management
• Oversee day-to-day restaurant operations
• Ensure smooth service and customer satisfaction
• Maintain cleanliness, hygiene, and safety standards
• Monitor food quality and presentation
2. Team Leadership
• Recruit, train, and supervise staff
• Schedule shifts and manage attendance
• Motivate team members and handle performance issues
• Foster a positive and productive work environment
3. Customer Service
• Ensure excellent customer experience
• Handle customer complaints professionally
• Build customer loyalty and engagement
4. Financial Management
• Manage budgets, sales targets, and expenses
• Monitor daily revenue and control costs
• Analyze financial reports and implement improvements
• Optimize profitability
5. Inventory & Supply Chain
• Manage stock levels and ordering
• Coordinate with suppliers
• Reduce wastage and control inventory costs
6. Compliance & Standards
• Ensure compliance with health and safety regulations
• Maintain company policies and brand standards
• Conduct regular audits and inspections
Qualifications & Skills
• Bachelor’s degree in Hospitality Management, Business, or related field (preferred)
• 3–5+ years of experience in restaurant management
• Strong leadership and communication skills
• Financial and business acumen
• Problem-solving and decision-making abilities
• Ability to work under pressure
Key Performance Indicators (KPIs)
• Sales growth and profitability
• Customer satisfaction scores
• Staff retention and performance
• Food quality and service standards
• Cost control and waste reduction
Work Location: In person
The Restaurant Branch Manager is responsible for overseeing the daily operations of a restaurant branch, ensuring high standards of customer service, operational efficiency, staff performance, and profitability. The role involves leadership, financial management, and maintaining brand standards.
Key Responsibilities1. Operations Management
• Oversee day-to-day restaurant operations
• Ensure smooth service and customer satisfaction
• Maintain cleanliness, hygiene, and safety standards
• Monitor food quality and presentation
2. Team Leadership
• Recruit, train, and supervise staff
• Schedule shifts and manage attendance
• Motivate team members and handle performance issues
• Foster a positive and productive work environment
3. Customer Service
• Ensure excellent customer experience
• Handle customer complaints professionally
• Build customer loyalty and engagement
4. Financial Management
• Manage budgets, sales targets, and expenses
• Monitor daily revenue and control costs
• Analyze financial reports and implement improvements
• Optimize profitability
5. Inventory & Supply Chain
• Manage stock levels and ordering
• Coordinate with suppliers
• Reduce wastage and control inventory costs
6. Compliance & Standards
• Ensure compliance with health and safety regulations
• Maintain company policies and brand standards
• Conduct regular audits and inspections
Qualifications & Skills
• Bachelor’s degree in Hospitality Management, Business, or related field (preferred)
• 3–5+ years of experience in restaurant management
• Strong leadership and communication skills
• Financial and business acumen
• Problem-solving and decision-making abilities
• Ability to work under pressure
Key Performance Indicators (KPIs)
• Sales growth and profitability
• Customer satisfaction scores
• Staff retention and performance
• Food quality and service standards
• Cost control and waste reduction
Work Location: In person
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the minimum wage for restaurant workers in Oman in 2026?
As per the Ministry of Labour, the minimum wage for Omani nationals employed in restaurant jobs is OMR 325 per month effective 1 January 2026. Non-Omani workers receive no statutory minimum but contracts must specify at least OMR 200 monthly plus accommodation. Overtime after 8 hours daily is paid at 1.25 times the basic hourly rate.
What work permit and visa documents are required for non-Omani restaurant job applicants in Oman?
As per the Ministry of Labour, non-Omani applicants need a valid work permit issued under the employer's sponsorship plus a residence visa valid for two years. Required documents include a medical fitness certificate from a government-approved centre, police clearance from the home country, and a copy of the employment contract stamped by the Ministry.
What education and experience are required to qualify for restaurant jobs in Oman?
As per the Ministry of Labour, Omani applicants for restaurant roles must hold at least a secondary school certificate and complete a 3-month on-the-job training programme. Non-Omanis require a minimum of two years documented experience in food service plus a recognised food safety certificate such as HACCP Level 2.
What is the step-by-step application process and list of documents for restaurant jobs in Oman?
As per the Ministry of Labour, applicants must register on the Ministry portal, submit a CV and attested educational certificates, then obtain employer-sponsored approval within 30 days. Required documents are passport copy, recent photograph, medical report, and police certificate; the entire process must be completed before arrival.
