Restaurant - Shift Supervisor
Company
Takamul National Company LLC
Location
Muscat
Job Type
Full-time
Via
via BeBee
Job Description
As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards.
Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You’ll manage all aspects of store operations while championing the brand's mission to delight every customer.
• *Key Responsibilities
• *Customer Satisfaction & Experience
• Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.
• Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.
• Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.
• Implement and promote initiatives to enhance customer loyalty and brand experience.
• *Operational Excellence
• Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.
• Monitor food preparation processes to maintain quality and consistency in every product served.
• Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.
• Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.
• *Team Leadership & Development
• Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.
• Set clear expectations, delegate tasks effectively, and monitor team performance.
• Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.
• Provide coaching and development opportunities to help team members reach their full potential.
• *Financial Performance
• Achieve store sales targets and profitability goals through effective cost management and upselling techniques.
• Oversee cash handling, daily reconciliations, and adherence to financial protocols.
• Monitor labor costs and adjust schedules to ensure operational efficiency.
• *Qualifications and Skills
• Experience: Minimum 3 years in a supervisory or managerial role in the food & beverage or hospitality industry.
• Education: Diploma or degree in hospitality, business management, or a related field is preferred.
• Exceptional leadership and team-building skills.
• Strong focus on customer service and creating memorable experiences.
• Proficiency in managing store operations, including inventory, staffing, and financial tasks.
• Knowledge of food safety and hygiene practices.
• Excellent problem-solving and decision-making abilities.
• *Why Join Us?**
We don’t just make pizza; we create experiences that bring people together. As a Store In-Charge, you’ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.
Let’s shape the future of great dining experiences together!
Job Type: Full-time
Work Location: In person
Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You’ll manage all aspects of store operations while championing the brand's mission to delight every customer.
• *Key Responsibilities
• *Customer Satisfaction & Experience
• Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.
• Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.
• Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.
• Implement and promote initiatives to enhance customer loyalty and brand experience.
• *Operational Excellence
• Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.
• Monitor food preparation processes to maintain quality and consistency in every product served.
• Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.
• Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.
• *Team Leadership & Development
• Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.
• Set clear expectations, delegate tasks effectively, and monitor team performance.
• Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.
• Provide coaching and development opportunities to help team members reach their full potential.
• *Financial Performance
• Achieve store sales targets and profitability goals through effective cost management and upselling techniques.
• Oversee cash handling, daily reconciliations, and adherence to financial protocols.
• Monitor labor costs and adjust schedules to ensure operational efficiency.
• *Qualifications and Skills
• Experience: Minimum 3 years in a supervisory or managerial role in the food & beverage or hospitality industry.
• Education: Diploma or degree in hospitality, business management, or a related field is preferred.
• Exceptional leadership and team-building skills.
• Strong focus on customer service and creating memorable experiences.
• Proficiency in managing store operations, including inventory, staffing, and financial tasks.
• Knowledge of food safety and hygiene practices.
• Excellent problem-solving and decision-making abilities.
• *Why Join Us?**
We don’t just make pizza; we create experiences that bring people together. As a Store In-Charge, you’ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.
Let’s shape the future of great dining experiences together!
Job Type: Full-time
Work Location: In person
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the minimum wage for Plumber Jobs in Oman?
As per the Ministry of Labour, the minimum wage for plumbers in Oman is 325 OMR per month as of January 2026 for Omani nationals in the private sector. Non-Omani plumbers must receive at least this base plus overtime at 1.25 times the hourly rate after 8 hours daily. Employers must deposit salaries into local bank accounts by the 7th of each month.
What work permit and visa documents are required for foreign plumbers applying in Oman in 2026?
As per the Ministry of Labour, foreign plumbers need a valid work permit sponsored by an Omani employer plus a residence visa valid for two years renewable. Applicants must submit a passport, medical fitness certificate from approved centers, and police clearance from home country dated within six months. The employer pays the 100 OMR work permit fee and 20 OMR visa fee.
What education and experience are required to qualify for plumber jobs in Oman?
As per the Ministry of Labour, plumbers must hold at least a secondary school certificate plus two years of documented experience in plumbing systems installation. Candidates with a recognized vocational diploma from institutions like the Oman Technical College receive priority in approvals. No prior Omani license is needed for entry-level roles but three years experience is mandatory for supervisory positions.
What is the step-by-step application process and required documents for plumber positions in Oman?
As per the Ministry of Labour, applicants must first obtain employer sponsorship then submit the online work permit request via the MOL portal with passport, contract, and qualification certificates. After approval within 15 working days, the residence visa is issued at the Royal Oman Police. All documents require Arabic translation certified by the Oman Embassy in the home country.
