General Manager, Restaurant & Food Business
Company
Green Umbrella Recruitment
Location
Muscat
Job Type
Full-time
Via
via Indeed
Apply On
Job Description
Job Information
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Date Opened
02/10/2025
Job Type
Full time
Job Opening Status
On-Hold
Work Experience
7+
Industry
Hospitality
City
Muscat
State/Province
Masqat
Country
Sultanate of Oman
Zip/Postal Code
0000
We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.
Key Responsibilities:
Operational Management:
Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.
Implement operational policies and procedures to optimize restaurant performance.
Ensure adherence to health, safety, and hygiene standards.
Financial & Business Performance:
Develop and manage budgets, financial forecasts, and cost control strategies.
Analyze sales data and implement strategies to increase revenue and profitability.
Monitor inventory management to minimize waste and maximize cost-effectiveness
Customer Experience & Brand Management:
Maintain high standards of customer service and ensure a consistent brand experience
Address customer feedback and implement measures for continuous improvement.
Work on marketing strategies to promote the brand and attract more customers.
Team Leadership & Human Resources:
Recruit, train, and manage restaurant managers and staff.
Motivate and develop teams to enhance performance and engagement.
Ensure compliance with labor laws and company policies.
Vendor & Supply Chain Management:
Maintain strong relationships with suppliers and negotiate favorable contracts.
Ensure a consistent and high-quality supply of ingredients and materials.
Work on menu development and sourcing of new products.
Requirements
Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.
Experience: 7+ years of experience in restaurant or food business management.
Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.
Leadership Skills: Proven experience in managing multi-location restaurant chains.
Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.
Customer Focus: Ability to enhance customer satisfaction and brand reputation.
Problem-Solving: Capable of handling operational challenges efficiently.
Tech-savvy: experience with restaurant management software and CRM systems.
Preferred Qualifications:
Certification in hospitality or restaurant management.
Experience in franchising or multi-unit management.
Knowledge of digital marketing strategies for food businesses.
Benefits & Perks:
Competitive salary with performance-based bonuses.
Opportunity for career growth and professional development.
Employee discounts at all restaurant locations.
Health and wellness benefits.
Flexible working environment.
languages proficiency , English and Arabic
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for packing jobs in Oman in 2026?
As per the Ministry of Labour, the minimum wage for packing jobs in Oman is 325 OMR per month for Omani nationals as of January 2026. Non-Omani workers in warehouse packing roles receive at least 250 OMR monthly plus 50 OMR food allowance. Overtime beyond 8 hours daily must be compensated at 1.25 times the basic hourly rate.
What work permit and visa documents are required for expats applying to packing jobs in Oman?
As per the Ministry of Labour, expats need a valid work permit sponsored by the employer and a residence visa valid for two years. Applications require a passport copy, medical fitness certificate from approved centres, and police clearance issued within the last six months. The permit fee is 200 OMR paid at the time of issuance in 2026.
What education and experience are needed to qualify for packing jobs in Oman?
As per the Ministry of Labour, packing jobs require completion of at least grade 10 education and no prior experience for entry-level roles starting January 2026. Workers must be aged 18-60 and pass a basic physical fitness test conducted by the employer. A valid Oman driving licence is mandatory for forklift packing positions.
How do I apply for packing jobs and what documents are needed in Oman?
As per the Ministry of Labour, submit applications through the official Manpower portal with a CV, national ID or passport, and educational certificates. Employers must register the job offer on the portal by 31 March 2026 before hiring. Processing takes 15 working days after submission of the signed contract.
