Restaurant - Shift Supervisor
Company
Takamul National Company LLC
Location
Muscat
Job Type
Full-time
Via
via BeBee
Job Description
As a Shift Supervisor / Team Leader you will be at the heart of creating exceptional customer experiences and maintaining the highest operational standards.
Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You’ll manage all aspects of store operations while championing the brand's mission to delight every customer.
• *Key Responsibilities
• *Customer Satisfaction & Experience
• Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.
• Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.
• Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.
• Implement and promote initiatives to enhance customer loyalty and brand experience.
• *Operational Excellence
• Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.
• Monitor food preparation processes to maintain quality and consistency in every product served.
• Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.
• Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.
• *Team Leadership & Development
• Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.
• Set clear expectations, delegate tasks effectively, and monitor team performance.
• Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.
• Provide coaching and development opportunities to help team members reach their full potential.
• *Financial Performance
• Achieve store sales targets and profitability goals through effective cost management and upselling techniques.
• Oversee cash handling, daily reconciliations, and adherence to financial protocols.
• Monitor labor costs and adjust schedules to ensure operational efficiency.
• *Qualifications and Skills
• Experience: Minimum 3 years in a supervisory or managerial role in the food & beverage or hospitality industry.
• Education: Diploma or degree in hospitality, business management, or a related field is preferred.
• Exceptional leadership and team-building skills.
• Strong focus on customer service and creating memorable experiences.
• Proficiency in managing store operations, including inventory, staffing, and financial tasks.
• Knowledge of food safety and hygiene practices.
• Excellent problem-solving and decision-making abilities.
• *Why Join Us?**
We don’t just make pizza; we create experiences that bring people together. As a Store In-Charge, you’ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.
Let’s shape the future of great dining experiences together!
Job Type: Full-time
Work Location: In person
Your role is to lead and inspire your team, ensuring a welcoming atmosphere, impeccable service, and top-quality products. You’ll manage all aspects of store operations while championing the brand's mission to delight every customer.
• *Key Responsibilities
• *Customer Satisfaction & Experience
• Ensure every customer enjoys an outstanding dining experience through exceptional service and product quality.
• Foster a welcoming, friendly environment that prioritizes customer engagement and satisfaction.
• Address customer feedback and complaints promptly and professionally, turning challenges into opportunities.
• Implement and promote initiatives to enhance customer loyalty and brand experience.
• *Operational Excellence
• Oversee daily store operations, ensuring adherence to company standards in cleanliness, organization, and safety.
• Monitor food preparation processes to maintain quality and consistency in every product served.
• Manage inventory levels, stock rotation, and supply orders to avoid shortages or waste.
• Conduct regular store audits to ensure compliance with health, safety, and hygiene regulations.
• *Team Leadership & Development
• Recruit, train, and motivate a high-performing team passionate about delivering exceptional service.
• Set clear expectations, delegate tasks effectively, and monitor team performance.
• Lead by example, demonstrating excellent customer service, problem-solving, and operational skills.
• Provide coaching and development opportunities to help team members reach their full potential.
• *Financial Performance
• Achieve store sales targets and profitability goals through effective cost management and upselling techniques.
• Oversee cash handling, daily reconciliations, and adherence to financial protocols.
• Monitor labor costs and adjust schedules to ensure operational efficiency.
• *Qualifications and Skills
• Experience: Minimum 3 years in a supervisory or managerial role in the food & beverage or hospitality industry.
• Education: Diploma or degree in hospitality, business management, or a related field is preferred.
• Exceptional leadership and team-building skills.
• Strong focus on customer service and creating memorable experiences.
• Proficiency in managing store operations, including inventory, staffing, and financial tasks.
• Knowledge of food safety and hygiene practices.
• Excellent problem-solving and decision-making abilities.
• *Why Join Us?**
We don’t just make pizza; we create experiences that bring people together. As a Store In-Charge, you’ll have the opportunity to lead a passionate team, deliver unforgettable moments for customers, and uphold the highest standards in every aspect of the business.
Let’s shape the future of great dining experiences together!
Job Type: Full-time
Work Location: In person
Frequently Asked Questions
Quick answers about Driver Jobs
What is the minimum monthly salary for heavy vehicle drivers in Oman as of 2026?
As per the Ministry of Labour, the minimum wage for heavy vehicle drivers in Oman is 280 OMR per month effective January 2026, with overtime paid at 1.25 times the hourly rate after 8 hours daily. This applies to both Omani and expatriate workers under the private sector wage protection system.
What work permit and visa documents are required for expatriate drivers applying to jobs in Oman in 2026?
As per the Ministry of Labour, expatriate drivers must obtain a work permit sponsored by the employer and a residence visa valid for two years, renewable upon contract extension. The application requires a valid passport, medical fitness certificate issued within 30 days, and police clearance from the home country dated no older than three months.
What minimum experience and education are needed to qualify for driver positions in Oman?
As per the Ministry of Labour, applicants for driver jobs require at least three years of proven driving experience in the relevant vehicle category and a secondary school certificate or equivalent. No university degree is mandated, but a clean driving record for the prior five years must be demonstrated through attested documents.
Which documents must be submitted when applying for a driver job through the Ministry of Labour portal in 2026?
As per the Ministry of Labour, the required documents include a completed online application form, attested educational certificates, a valid driving licence converted to Omani standards, passport copy, and two passport-size photos. All foreign documents must be attested by the Omani embassy in the issuing country before submission.
