Restaurant General Manager

Restaurant General Manager


Company
InterContinental Hotels Group
Location
Kuwait City
Job Type
Full-time
Posted
3 days ago
Via
via Jooble

Job Description
Responsibilities
• Lead daily restaurant operations and ensure high service standards in line with hotel procedures and brand requirements.
• Represent the outlet in daily F&B meetings and other operational meetings as required.
• Conduct daily team briefings to review service standards, guest feedback, promotions, and operational updates.
• Prepare staff schedules based on forecasts, business levels, and special events.
• Monitor staff attendance, performance, grooming, and conduct regular evaluations.
• Ensure all team members comply with InterContinental grooming and service standards.
• Oversee sanitation, hygiene, and cleanliness in coordination with Housekeeping and Stewarding.
• Ensure service stations, bar areas, and operating equipment are properly maintained and stocked at par levels.
• Control beverage, cigar, and cigarette stocks in line with hotel procedures.
• Monitor casual labor and overtime to ensure labor costs remain within the approved budget.
• Maintain strong guest engagement by welcoming, seating, and thanking guests upon departure.
• Handle guest feedback and complaints professionally and implement corrective actions when necessary.
• Maintain updated records of regular and VIP guest preferences to enhance personalized service.
• Promote upselling initiatives to maximize revenue and achieve sales targets.
• Support and organize outlet promotions and marketing activities to drive business.
• Monitor competitor outlets and provide market feedback reports.
• Ensure compliance with licensing laws and regulations related to alcohol service.
• Maintain accurate department records, booking procedures, and table plans.
• Delegate responsibilities effectively to ensure smooth operations during all service periods.
• Foster a positive work environment that promotes team morale, motivation, and efficiency.
• Maintain confidentiality of business and guest information.
• Ensure full compliance with health, safety, and FLS policies, including proper use of safety equipment and reporting of hazards or incidents.
• Perform any other duties as assigned by senior management.
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Frequently Asked Questions

Quick answers about Plumber Jobs

Q What is the minimum wage for Plumber Jobs in Kuwait?
As per the Public Authority for Manpower, the minimum wage for plumbers in Kuwait is 300 KWD per month as of 2026. Overtime must be paid at 1.25 times the hourly rate for hours worked beyond 8 per day.
Q How do non-Kuwaiti plumbers obtain a work permit for jobs in Kuwait?
As per the Public Authority for Manpower, non-Kuwaiti plumbers must secure a work permit sponsored by a licensed employer before entry, with applications processed through the online PAM portal as of 2026. The permit costs 50 KWD and is valid for one year, renewable upon contract continuation.
Q What education and experience are required for plumber jobs in Kuwait?
As per the Ministry of Social Affairs and Labour, plumbers need a minimum of secondary school certificate plus 2 years of documented experience in plumbing systems as of 2026. Vocational training certificates from recognized institutes are mandatory for license approval.
Q What documents are needed to apply for plumber jobs in Kuwait?
As per the Public Authority for Manpower, applicants must submit a valid passport, attested educational certificates, experience letters, and medical fitness report through the employer-sponsored online system as of 2026. All documents require Arabic translation and stamping.
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