Country Operations Manager - Restaurants

Country Operations Manager - Restaurants


Company
Hudson Manpower
Location
Kuwait City
Job Type
Full-time
Via
via Indeed

Job Description
Job Overview

We are seeking a highly skilled and experienced Operations Manager to oversee our premium dining restaurants. The successful candidate will be responsible for managing day-to-day operations, ensuring the restaurants operate efficiently, effectively, and to the highest standards of quality and service. The Operations Manager will work closely with senior management, culinary teams, and front-of-house staff to meet business objectives, deliver exceptional guest experiences, and achieve financial targets.

Key Responsibilities

Operational Management:
• Develop and implement operational policies and procedures to ensure smooth restaurant operations
• Monitor restaurant performance metrics and identify opportunities for improvement
• Manage inventory, supplies, and equipment to maintain optimal stock levels
• Maintain a safe and sanitary working environment for all staff and guests
• Ensure compliance with all health, safety, and regulatory requirements

Financial Management:
• Develop annual budgets for the restaurants and monitor performance against targets
• Ensure restaurants operate within budget, making appropriate adjustments as necessary
• Review and analyze financial statements to identify trends and opportunities for improvement
• Develop and implement strategies to increase revenue and reduce costs

Staff Management:
• Recruit, train, and develop high-performing staff at all levels of the organization
• Develop and implement employee engagement and retention programs
• Ensure staff are motivated, well-trained, and equipped to deliver exceptional guest experiences
• Build and maintain strong relationships with culinary teams, front-of-house staff, and senior management

Guest Experience:
• Ensure all guests receive exceptional service and that restaurants deliver on brand promise
• Develop and implement programs to enhance the guest experience
• Monitor guest feedback and use insights to inform future initiatives
• Identify opportunities to increase customer loyalty and repeat business

Reports To: Group President

Qualifications and Requirements
• Bachelor's degree in Hospitality Management or related field
• Minimum 10 years of experience in restaurant management, with at least 5 years in a leadership role
• Proven track record of success in managing high-end, premium dining restaurants
• Strong financial acumen and experience managing budgets and financial statements
• Excellent communication and interpersonal skills
• Exceptional problem-solving and decision-making abilities
• Strong leadership and staff management skills
• Ability to work under pressure and meet tight deadlines
• Passion for delivering exceptional guest experiences

Frequently Asked Questions

Quick answers about Security Guard Jobs

Q What exact monthly salary including overtime must employers pay security guards in Kuwait starting January 2026?
The Ministry of Social Affairs and Labour sets the minimum wage for security guards at 250 KWD per month plus 1.5 KWD per overtime hour as of 1 January 2026. Employers must deposit this amount directly into a local bank account by the 7th of each month.
Q Which work permit and residency steps are required for non-Kuwaiti security guard applicants in 2026?
Non-Kuwaitis need a valid work permit from the Public Authority for Manpower valid for two years and a residency visa issued by the Ministry of Interior before starting any security guard role. The employer must sponsor the visa within 30 days of arrival.
Q What minimum education and experience does the Ministry require for a security guard license in Kuwait?
Applicants must hold at least a secondary school certificate and complete 120 hours of approved security training plus two years of relevant experience as stated in the 2026 Ministry of Social Affairs and Labour guidelines.
Q Which documents must be submitted for a security guard job application through official Kuwait channels in 2026?
Required documents include a valid passport, attested secondary certificate, police clearance certificate issued within the last three months, medical fitness report, and two passport photos submitted to the Public Authority for Manpower.
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