Security Operations Supervisor
Company
Security Guard Group Limited
Location
Toronto, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Security Guard Group, a leading provider of security services to clients with complex needs, is offering an exciting career opportunity for a motivated individual to join our team as an Operations Supervisor. This role will allow you to develop essential skills for future career growth, while our industry-leading training programs will enhance your professional development and open potential avenues in law enforcement and beyond.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Reporting to the Director of Operations, the Operations Supervisor will play a key role in managing the day-to-day operations within Toronto and the Greater Toronto Area.
Responsibilities include:
• Scheduling and Administration: Oversee employee scheduling, manage time-off requests, and ensure all shifts are covered efficiently.
• Client and Employee Communication: Serve as a primary point of contact, addressing concerns and inquiries from both clients and employees.
• Compliance and Discipline: Monitor compliance with company policies and procedures; handle commendations and disciplinary actions as necessary in tandem with the Human Resources Department.
• Operational Support: Operate company vehicles, manage expense accounts, and perform other tasks as required.
• Team Leadership: Mentor, train and support the security team, promoting a positive work environment and ensuring team success.
Requirements
• Performance Record: No written warnings, formal complaints, or disciplinary actions within the last 36 months at their previous employer.
• Transportation: Must own a vehicle and hold a Class G Driving License; candidates must be over 25 years old for insurance purposes.
• Technical Proficiency: Familiarity with technology and cloud-based software, including Windows operating systems, Google Workspace, and Android smartphones.
• Communication Skills: Strong verbal and written communication skills with excellent grammar, spelling, proofreading, and composition abilities.
• Organizational Skills: Ability to establish priorities and manage multiple responsibilities in a high-demand work environment.
• Teamwork and Independence: Capable of working independently as well as part of a team, handling confidential and sensitive matters professionally.
• Availability: No restrictions on availability and must maintain an open availability status for the duration of his/her employment with the company.
• Ability and willingness to travel to London, ON's Head Office on bi-weekly basis to participate in staff meetings when necessary.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for cleaning staff jobs in Canada in 2026?
As per the Government of Canada, the federal minimum wage for cleaning staff in federally regulated workplaces is $17.75 per hour effective January 1, 2026. Ontario sets the provincial rate at $17.20 per hour from October 1, 2025, requiring time-and-a-half pay after 44 hours weekly. Employers must pay this rate to all cleaning staff including part-time and contract workers without exception.
What work permit is required for international applicants seeking cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before April 2026. Cleaning staff positions qualify under NOC code 65310 with processing times of 8 weeks for online applications. Permits are issued for up to 2 years and require proof of $15,000 in settlement funds.
What education and experience are required to qualify for cleaning staff jobs in Canada?
As per the Government of Canada, no formal education is mandated for cleaning staff roles but applicants must demonstrate 6 months of paid cleaning experience within the last 2 years. High school completion or equivalent is preferred by 65% of employers in 2026 federal job bank listings. WHMIS certification completed within the prior 12 months is mandatory for chemical handling tasks.
What documents are needed to apply for cleaning staff jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a SIN card, updated resume, and two government-issued photo IDs when applying via the Job Bank portal by March 2026. A valid police record check dated within 6 months and proof of COVID-19 vaccination status are required for hospital and school cleaning contracts. Applications without these documents are rejected within 5 business days.
