SERVER - RESTAURANT
Company
Andaz Ottawa
Location
Ottawa, ON
Job Type
Full-time
Posted
2 days ago
Via
via Indeed
Job Description
Summary
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the minimum wage for cleaning staff jobs in Canada in 2026?
As per the Government of Canada, the federal minimum wage for cleaning staff in federally regulated workplaces is $17.75 per hour effective January 1, 2026. Ontario sets the provincial rate at $17.20 per hour from October 1, 2025, requiring time-and-a-half pay after 44 hours weekly. Employers must pay this rate to all cleaning staff including part-time and contract workers without exception.
What work permit is required for international applicants seeking cleaning staff jobs in Canada in 2026?
As per Immigration, Refugees and Citizenship Canada, international applicants need a valid work permit under the Temporary Foreign Worker Program with a Labour Market Impact Assessment approved before April 2026. Cleaning staff positions qualify under NOC code 65310 with processing times of 8 weeks for online applications. Permits are issued for up to 2 years and require proof of $15,000 in settlement funds.
What education and experience are required to qualify for cleaning staff jobs in Canada?
As per the Government of Canada, no formal education is mandated for cleaning staff roles but applicants must demonstrate 6 months of paid cleaning experience within the last 2 years. High school completion or equivalent is preferred by 65% of employers in 2026 federal job bank listings. WHMIS certification completed within the prior 12 months is mandatory for chemical handling tasks.
What documents are needed to apply for cleaning staff jobs through Service Canada in 2026?
As per the Government of Canada, applicants must submit a SIN card, updated resume, and two government-issued photo IDs when applying via the Job Bank portal by March 2026. A valid police record check dated within 6 months and proof of COVID-19 vaccination status are required for hospital and school cleaning contracts. Applications without these documents are rejected within 5 business days.
