Restaurant Captain
Company
Sour Mango Rest
Location
Sharjah
Job Type
Full-time
Posted
21 days ago
Via
Glassdoor
Job Description
1. Service Supervision
• Supervise waiters and service staff.
• Assign tables and duties to team members.
• Ensure smooth and timely food service.
• Monitor guest satisfaction during service.
2. Guest Handling
• Welcome and escort guests to tables.
• Present menu and explain specials.
• Take orders (if required).
• Handle guest complaints professionally.
• Ensure VIP or special guests receive proper attention.
3. Order Coordination
• Coordinate with kitchen staff for order preparation.
• Ensure correct orders are served to the correct table.
• Check food quality and presentation before serving.
• Handle special dietary requests.
4. Billing & Payments
• Verify bills before presenting to guests.
• Assist cashier if needed.
• Ensure correct billing and settlement.
5. Staff Training & Leadership
• Train junior waiters on service standards.
• Maintain discipline and grooming standards.
• Motivate staff for better performance.
• Conduct briefing before service (daily briefing).
6. Hygiene & Cleanliness
• Ensure tables and service areas are clean.
• Maintain hygiene standards.
• Check table setup and side stations.
7. Reporting & Coordination
• Report daily issues to Restaurant Manager.
• Monitor table turnover and seating.
• Assist in inventory of service items (cutlery, crockery).
Skills Required
• Strong leadership ability
• Excellent communication skills
• Good knowledge of menu and beverages
• Customer service skills
• Problem-solving ability
• Ability to work under pressure
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
• Supervise waiters and service staff.
• Assign tables and duties to team members.
• Ensure smooth and timely food service.
• Monitor guest satisfaction during service.
2. Guest Handling
• Welcome and escort guests to tables.
• Present menu and explain specials.
• Take orders (if required).
• Handle guest complaints professionally.
• Ensure VIP or special guests receive proper attention.
3. Order Coordination
• Coordinate with kitchen staff for order preparation.
• Ensure correct orders are served to the correct table.
• Check food quality and presentation before serving.
• Handle special dietary requests.
4. Billing & Payments
• Verify bills before presenting to guests.
• Assist cashier if needed.
• Ensure correct billing and settlement.
5. Staff Training & Leadership
• Train junior waiters on service standards.
• Maintain discipline and grooming standards.
• Motivate staff for better performance.
• Conduct briefing before service (daily briefing).
6. Hygiene & Cleanliness
• Ensure tables and service areas are clean.
• Maintain hygiene standards.
• Check table setup and side stations.
7. Reporting & Coordination
• Report daily issues to Restaurant Manager.
• Monitor table turnover and seating.
• Assist in inventory of service items (cutlery, crockery).
Skills Required
• Strong leadership ability
• Excellent communication skills
• Good knowledge of menu and beverages
• Customer service skills
• Problem-solving ability
• Ability to work under pressure
Job Type: Full-time
Pay: AED1,500.00 - AED2,000.00 per month
Frequently Asked Questions
Quick answers about Security Guard Jobs
What is the minimum wage for Security Guard Jobs in United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, the minimum wage for security guard roles in United Arab Emirates is AED 2,800 per month as of 2026. Overtime must be compensated at 1.25 times the hourly rate beyond 8 hours daily or 48 hours weekly. Employers are required to provide either housing or an AED 600 monthly allowance in addition to the base wage.
What visa and work permit requirements apply for Security Guard Jobs in United Arab Emirates in 2026?
As per the Ministry of Human Resources and Emiratisation, foreign security guards require a valid work permit issued through the MOHRE portal before entry, valid for up to 3 years and renewable. Applicants must hold a residence visa sponsored by the employer and pass a medical fitness test at an approved center within 30 days of arrival. The employer must pay a work permit fee of AED 300 for the initial issuance.
What education and experience eligibility criteria exist for Security Guard Jobs in United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, security guards must have completed at least grade 10 education and possess a minimum of 1 year of relevant experience verified by previous employer certificates. Candidates aged 21 to 55 years are eligible, with mandatory completion of a 40-hour training course approved by the authority. No criminal record certificate from the home country is also required for all applicants.
What documents are needed to apply for Security Guard Jobs in United Arab Emirates?
As per the Ministry of Human Resources and Emiratisation, applicants must submit a valid passport, attested educational certificates, experience letters, and a police clearance certificate issued within the last 6 months. A medical fitness certificate from a MOHRE-approved center and 4 passport-size photos are mandatory for the work permit application submitted via the MOHRE online portal.
