Annual Maintenance Security

Position: Annual Maintenance Contract for Security 2026 - 2028

Annual Maintenance Contract for Security 2026 - 2028

Contract Posted On:
March 19, 2026 Closing On:
March 25, 2026

JOB REFERENCE: JB004-26-01218

Manpower:
• Total Security Guards (Male) – 4
• Day Shift – 1
• Night Shift – 2

Working Hours:

Working Post:
• Entrance Reception and Building Patrolling

General

Terms:
• All staff employed under this contract shall comply with the SIRA requirements and any other law within Dubai.
• Ability to speak read and write in English with a standard suitable to perform duties under this contract.
• Healthy and medically fit for security work.
• All security personnel engaged by the vendor to provide security services are of smart appearance and provided with an appropriate uniform (as approved by SIRA). No exception will be made for deterioration or non-compliance with this requirement.
• Able to tactfully handle all visitors and customers operating on the premises.
• All security personnel are to hold basic training conducted by SIRA, throughout the contract duration:
• Basic first aid and fire safety.
• Any training/certification requirement for securities from DCD/SIRA or any authorities shall be the responsibility of the vendor, additional charges shall not be quoted to the client.
• Any Ramadan timing charges as per UAE law shall be included in the offer.

Scope of Work:

Security Reception:
• Acknowledge and greet all residents and guests with utmost courtesy and urgency.
• All visitors should register by presenting a valid signing in the visitor log.
• Visitors IDs should be kept in a safe location under camera coverage (Do not receive passports; only Emirates /Driving License/Company /Etc…)
• Immediately respond to fire alarms and report to the Control command Centre.
• If a fire alarm sounds, immediately confirm the location on the panel.
• Go yourself or direct the Patrolling Guard to check the location.
• Inform the team leader and MEP.
• Confirm false alarm or actual fire.
• If a fire, inform the Supervisor and Service Centre Call Civil Defense.
• Provide first-response actions to fire (if safe to do so).
• Carry out building evacuation procedure.
• Follow a Cause-and-Effect matrix.
• Ensure contractors are working with a valid work permit; if not, inform concerned department for further steps.
• Update the emergency contact number list regularly. Numbers must include the building manager and the main point of contact for MEP (mechanical/electrical/plumbing).
• Tenants’ complaints should be escalated to the building manager.
• Liaise with the police and ensure they are guided to various locations.
• If anyone is found to be distributing marketing or business information, they must be asked to leave menus/brochures/business cards at the reception. Door to Door is not permitted.
• Incident reports must be filled in within your shift and forwarded to the Control Command Centre.
• Monitor CCTV looking for incidents, accidents, or suspicious persons; provide support to Supervisors and Government Authorities in reviewing CCTV footage, ensuring the SOPs are followed as to their release.
• Proactively electronically patrol the entire building using CCTV looking for incidents or issues.
• Report any faulty or defective equipment to the building manager or Security Supervisor ASAP.
• Coordinate with Tower management and keep the list of handicapped people updated.
• Must provide the updated list to DCD/Dubai police/management anytime upon enquiring.
• Do not leave the post unattended anytime without reliever, followed by an entry (OUT & IN) in the Post Logbook.
• The issue contractor passes after getting all the relevant details.
• Any lost & found must be immediately reported to the concerned authorities.
• Before handing over any lost & found item ensure that all details are taken from the person to whom the item is given.

Building Patrolling:
• Carry a two-way radio and torch while conducting the patrol.
• Patrol the entire building, roof, and basement as well.
• Confirm whether facility evacuation maps are posted.
• All emergency exit signs should be adequately illuminated.
• Ensure all fire alarm points and fire alarm equipment is clear from obstruction.
• Conduct random checks of visitors to confirm if they have a valid purpose to be within the building.
• Report any suspicious packages which have…